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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

95,831

Total Reviews

4.9
4.8521459652931 out of 5 Stars

Out of 5 AVG. Rating

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4.5 out of 5 Stars
Very straight forward and hard working. Got me a good deal. He’s just blunt and I have no problem with that it helped narrow down a home
4.5 out of 5 Stars
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4.5 out of 5 Stars
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4.5 out of 5 Stars
4 out of 5 Stars
Alyssa and Jamin are a great combination.
4 out of 5 Stars
2 out of 5 Stars
She was hard to work with at various stages throughout the buying process. When we originally found the home we scheduled reached out to schedule a virtual viewing. We text her at 730 am on march 10th. She responded at 1011 on that same day saying she would try to get it scheduled and if it happened it would be after 2pm. I confirmed that that worked for us and expressed how much we loved the home and were prepared to offer based off the listing alone. She didn’t respond to us. She never confirmed that she was/wasn’t able to schedule the viewing. Nothing. I text her again at 348 pm asking for some kind of update and she text me back at 434 pm of a tiktok video of the home that we were interested in. She had expressed to me that she used TikTok and I was and am ok with it. The issue was then and still is the complete lack of proper communication.Also, in the listing, it stated that there was a HOA on the property. So I asked her to inquire on what the details of the HOA is. Her response was “No HOA!!! No restrictions” this is all on Monday March 10th. Thursday may 8th she sent me some documents, one of them included a POA due. So I responded asked what the POA was and informed her that she informed me in 10 March that there was no HOA fee. Now I understand that there is a difference but i feel like as a realtor she really misled us. She stated I had no restrictions when offering on this home. My family and I planned to purchase an above ground pool, but now we can’t due to the restrictions of the POA. I want to be clear that this would not have effected my decision to buy this home at all, but that doesn’t negate the fact that she misled and ultimately lied to my wife and I as clients.My final complaint is during the HOA/POA figuring out process, I scheduled two appointments with her which she missed without rescheduling or even apologizing to my wife and I. First was scheduled for Friday may 9th around lunch time. I called and she didn’t answer, never called back or text me about it. Monday May 12th I followed up at 1058 AM and requested another appt. She responded at 1143 and said she would call me at 4pm that day. She never called or text. Tuesday at 853 AM I sent a pretty direct message explaining to her how unprofessional the entire process has been due to her terrible communication skills. She apologized and honestly since then she’s been solid.I don’t believe it should have taken me having to speak to her sternly about her shortcomings for her to provide me good service. I’ve expressed all of this to her but I just wanted to express it here to you all as well. I don’t know what the process is to become a Veterans United backed realtor but in my opinion she shouldn’t be trusted to help another military family through this process. Luckily, I had bought a house already so I was overall informed and comfortable through this process, but if I was a first timer her behavior would have added unnecessary stress to an already stressful time in my family’s life.
1.5 out of 5 Stars
Very hands-off and unprofessional. We met only once and he was over an hour late. Didn’t even feel the need to show up or ask about closing until the following day. Every step in the process from finding the house to reaching out to the title company we had to do ourselves or literally micromanage him to make sure things were getting done. Rod was great though.
5 out of 5 Stars
My real estate agent Kim she was amazing, great skills, very professional, dedicated and perfect execution. She also guided me through all the process with all the information that I needed to complete every step. I totally recommend her as a Real Estate Agent. She is the best of the best from this organization. I cannot thank her enough for everything that she did for me.
5 out of 5 Stars
Kris was very nice and helped us find the right property and never sugar coated anything and was very upfront and honest in finding our forever home and kept in our best interests. He was a joy to work with and was extremely helpful and went above and beyond. We could have not done it without him!
5 out of 5 Stars
Our real estate agent, Mo Solomon was great to work with and made it easy to look for a home. He always kept in touch and was available whenever we had questions and wanted to look at houses. Very friendly and professional. He was very honest and gave us his opinion on the houses we looked at.
5 out of 5 Stars
Thank you Missy. Great professionalism and customer service. She took the time to educate us through the process and always had our best interests in mind. I can see why she wins rewards for being a top agent.
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5 out of 5 Stars
The absolute best...ever. Dean helped us all the way through. He was always there for a phone call. If it wasn't for him we'd still be looking for a house and all the other questions.
5 out of 5 Stars
My real estate agent Cody Hostetler, did an over the top job with helping find me a house and the process of getting the house inspected and work done to the house before purchasing it.
5 out of 5 Stars
All I can say is she did a wonderful job. she is the best. I recommend her to everyone to go see her. I just wanna say to her thank you again.
5 out of 5 Stars
Thanks for all your help and you were very kind and knowledgeable about the process. You made everything possible and I really appreciate you.
5 out of 5 Stars
Kristi Salvaggio guided us through our search process with patience and she is very knowlegeable about the local real estate market.
5 out of 5 Stars
Mr. Fred was absolutely amazing. I would recommend this whole dream team if I could. Mr. Fred and the team at Veterans United!
5 out of 5 Stars
Jennifer was great. She liked to touch base regularly and accommodated our busy schedule, even the last minute change ups.
5 out of 5 Stars
Jovito was excellent! He was always quick to respond with answers when we needed. Super cool guy. Highly recommended!
The Right Agent Makes All the Difference