Veterans United Realty Reviews

Danny was amazing all the way through! I was really worried and he did everything to keep me informed and calmed my worries. I highly recommend!!

• Air Force

10/10 would recommend Teresa Brown as a real estate agent for home buyers. She was absolutely wonderful and extremely helpful.

• Air Force

• Air Force

• Air Force

• Air Force

Rebecca was professional, friendly and very helpful with local contacts for things I might need like a painter and Handyman.

• Air Force

Very informative and reachable at different times of the day, works with your schedule.

• Air Force

Lisa worked very hard to find us the right house. She was great

• Air Force

It was a very smooth process, she had a lot of knowledge.

• Air Force

• Air Force

• Air Force

• Air Force

• Air Force

Great and reliable.

• Air Force

• Air Force

• Air Force

My experience with my real estate agent was the only negative aspect of my time with Veterans United.Before arriving in Oklahoma City, Veterans United paired me with Benjamin Tubbs, the lead at the VA Home Team in OKC.Initially, Ben made a great first impression during our initial phone call. He asked several questions, such as whether this was our first home purchase, what we were looking for in a house, and what our price range was.After our first phone call, we assumed that he would be our realtor and would show us homes. However, we were subsequently paired with another agent. Once we arrived in OKC, we were reassigned to a female agent. It felt as though we were no longer a priority after our initial conversation with Ben and were being handed off to others, which led to communication issues. There were multiple instances, including the week before closing, when Ben again asked if we were first-time homebuyers. This signaled to me that Ben did not care much about our businessDuring the inspection process, we requested that the seller make certain repairs, which they agreed to. A week before closing, we asked Ben to provide receipts for these repairs. His team sent us documents but with missing invoices for some repairs, despite assuring us that everything was completed. When we inquired about the missing invoices, Ben's team discovered that no licensed professional had completed the repairs. It wasn't until I expressed my concern that they tried to ensure the repairs were done properly. At this point, it became clear that Ben was primarily focused on closing the deal rather than ensuring everything was in order.I raised my concerns about Ben with Veterans United. Shortly after, Ben called me to discuss my dissatisfaction. Instead of listening to my feedback, he attempted to justify each piece of constructive criticism I offered.Additionally, Ben never offered to meet us in person; we never had a face-to-face meeting, even after arriving in OKC. After we closed on the home, Ben did not reach out to check how the closing went or even congratulate us. This was one of the worst customer experiences I have ever had, and it was unexpected given the quality service I had previously received from Veterans United.

• Air Force

Carla was amazing from start to finish. Could not have asked for a better realtor. She listened to all my wants and concerns. She made the process of looking at homes incredibly easy.

• Air Force

Becca was completely amazing! There wasn't a moment when i felt like she didn't care or wasn't trying her absolute best.

• Air Force

• Air Force

• Air Force

Jason is very knowledgeable about what to look for in a good house and provides his honest opinion on the state of the houses we looked at, which we really appreciated. We were purchasing from out of state and had family in the area go look at houses with Jason. He was very accommodating of that, which made the process of an out-of-state purchase way less stressful. There were a few minor miscommunications on the initial inspection timeline, but Jason went out of his way to remedy that in our favor.If Jason implements some processes to tighten up the communication gaps, he would easily be rated 10/10. Very approachable and very knowledgeable about what to look for in a home, which made the first time home buyer experience much less stressful.

• Air Force

• Air Force

Ms. Tracy was very respectful, kind, and patient. I would recommend her to anyone looking for a real estate agent without a doubt. Super thankful for her!

• Air Force

Sandra was awesome and always available when I needed her.

• Air Force

Amazing and helped through the whole process.

• Air Force

• Air Force

• Air Force

• Air Force

• Air Force