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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

100,821

Total Reviews

4.9
4.863540333859 out of 5 Stars

Out of 5 AVG. Rating

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5 out of 5 Stars
4.5 out of 5 Stars
She is very helpful and answers my calls. Every time I was with her, she made sure well had what we needed.
4.5 out of 5 Stars
4.5 out of 5 Stars
4 out of 5 Stars
4 out of 5 Stars
3.5 out of 5 Stars
3.5 out of 5 Stars
3 out of 5 Stars
Our realtor was professional and completed the job, but I was a bit disappointed with how some of my questions were handled. For example, when I asked about the inspection, the response focused more on the seller being busy and working for the Pentagon rather than addressing my concerns directly. It felt like my questions weren’t fully prioritized. Overall, the experience was okay but not outstanding.
3 out of 5 Stars
Regarding our buying agent (Mike Parkinson), he was knowledgeable enough for the area and met our basic home search and homebuying needs.
0.5 out of 5 Stars
Steepleview Realty was terrible ... I highly suggest VU end their relationship with this company .. We are considering filing a complaint with the Massachusetts Board of Realtors regarding their handling of our sale. Never sent us any listings, we had to facilitate everything , when we'd ask her what she suggested when it came to pricing the house, offering on the new house, the answer was always "Whatever you are happy with " .. Communication was lacking, information that was given to us was sometimes incorrect , multiple times we filled out the same paperwork because there were errors, 1 week before closing we were told a 500 pound radiator needed to be removed from our attic ! This was after inspection and contingencies were settled .. It almost delayed the closing ... We really felt we had no representation or anyone fighting for us when it came to offering and selling. They listed the house too high in the beggining ... house lingered , we dropped it significantly to sell it .. They should of done a better job in recognizing the comps and the market at the time ... but like i said before , we really felt that they didn't represent us or guide us well at all. We are not people that complain or submit complaints , but in this case we are going to do it ... yes it was that bad ! I would never send anyone to this agency.
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0.5 out of 5 Stars
I was rushed and pushed through the whole process and being a new home buyer I was blinded and never coached on what anything meant. Being told many times to just sign or you wont close but yet no guidance why the rush and not a reason why but a quick paycheck. I never agreed to a 30 day extension after close and was very adamant about it. I overpaid for the house and the negotiations was made in the favor or the realtor not the buyer or seller. I will never use or recommend this company service to any of my service brothers period. ALL ABOUT THE PAYOUT.
5 out of 5 Stars
Working with Charles was an exceptional experience from start to finish. As a real estate agent, he demonstrated a rare combination of professionalism, deep market knowledge, and genuine dedication to his clients. From our very first conversation, it was clear that Charles truly cared about helping me find the right home—not just closing a deal.Charles took the time to understand exactly what I was looking for and tailored every showing to match my goals and preferences. His attention to detail and understanding of the local market gave me confidence throughout the entire process. He was always available to answer questions, provide updates, and offer honest, strategic advice.What impressed me most was his commitment to going above and beyond. Whether it was negotiating on my behalf, coordinating with lenders and inspectors, or simply checking in to make sure I felt comfortable, Charles made the process as smooth and stress-free as possible.Thanks to Charles, I found the perfect home and navigated the buying process with ease and confidence. I truly couldn’t have asked for a better partner during such an important time. If you’re looking for a knowledgeable, trustworthy, and hardworking real estate professional, I highly recommend Charles without hesitation.
5 out of 5 Stars
Dorothy Butler Made the Home Buying Journey So Much EasierWorking with Dorothy Butler was an absolute blessing during my home buying experience. From start to finish, she was incredibly communicative, always keeping me in the loop and making sure I understood every step of the process.As a first-time buyer, I had a lot of questions—and more than a little anxiety—but Dorothy handled it all with patience, grace, and a great sense of humor. She never made me feel like a burden and always took the time to explain things clearly, no matter how many times I asked.Her professionalism, responsiveness, and genuine care made a stressful process feel manageable and even exciting. I truly felt like I had someone in my corner the entire time. I’m so grateful for her support and would recommend Dorothy to anyone looking for a real estate agent who’s not only knowledgeable but also kind, understanding, and truly dedicated to her clients.
5 out of 5 Stars
Phyllis Nealy is an incredibly knowledgeable and supportive realtor who truly goes above and beyond for her clients. From the beginning, she demonstrated a deep understanding of the market and a genuine commitment to helping me find the perfect home. Her attention to detail and timely follow-through made the entire process smooth and efficient. Phyllis takes great pride in her work, and it shows in how she advocates for her clients and ensures their needs are met. I couldn’t have asked for a better partner in this journey, highly recommend Phyllis to anyone looking for a dedicated and results-driven realtor!
5 out of 5 Stars
My real estate agent was genuine, on top of everything I asked for, had fantastic communication skills, and helped me look for a home that would fit my family’s specifications. She seized the opportunity to look at the house I wanted to buy (I was in Vermont) and made sure I took the proper steps to get my family’s dream home.
I am so happy to have Melissa as my agent and am so grateful for all the steps she took to ensure we got the home we wanted. Thank you so much, Melissa!!
5 out of 5 Stars
Ms. Elisha was amazing throughout the whole process. She ensured us upfront that if she did not like something with the house that she would let us know. She was very honest and punctual with appointments as there was a big time different. Ms. Elisha communication was outstanding, and she made the process exceptional.
5 out of 5 Stars
Donna truly was the biggest difference maker for me. If not for her I dont think I'd be in a home, I feel I would have just kept finding g stupid excuses as I was afraid to take on such a huge thing, but her support while showing homes is what made me feel secure enough to buy this house
5 out of 5 Stars
Maggie was amazing. I would not have been able to find my dream home without her honesty. During this process, Maggie did all the heavy lifting she did the research she did the legwork she made it possible.
5 out of 5 Stars
Ryan was outstanding he was really on top of things and very professional and always made time for my concerns/wants/needs! If veterans united has an employee of the year it should be that guy hands down!
5 out of 5 Stars
Would highly recommend. Very approachable and responsive. Felt like natural conversations and that makes a difference. Spoke our language and that helped me understand the process much easier.
5 out of 5 Stars
The real estate agents are amazing, the amount of time and effort put in along with all the questions asked. If they didn’t have the answer they got the answer in a very timely matter
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5 out of 5 Stars
Vicky and Sam were both on top of the entire process, asked all the right questions we never would have thought of, and overall made us feel very comfortable in the home buying process.
5 out of 5 Stars
Lisa was amazing and always responded fast and efficiently and worked hard to get me the home i liked id recommend her to anybody that needs a home. She will get the job done.
5 out of 5 Stars
Loree is a true gem for anyone looking for a house. So helpful. We started with a couple of other agents and thankfully we got to work with her. Will highly recommend her.
5 out of 5 Stars
The agent that sold my house in ohio, Cindy Richards and the agent in Florida Sammy Morris are two outstanding agents and just great people to work with.
5 out of 5 Stars
Mary was excellent to work with. We had a couple of bumps with the seller, but Mary was point on with her suggestions and help guiding me over the bumps.
5 out of 5 Stars
Sammy Morris was always there when we had questions or issues. He was skillful in receiving and passing information that kept everyone in the loop.
5 out of 5 Stars
Darren Allen is incredible. I would recommend him to anyone in Illinois looking to buy or sell a home.
5 out of 5 Stars
Thank you for walking us through the house buying process. You did a great job!
The Right Agent Makes All the Difference