Douglas S.
July 22, 2020
Paul C.
July 22, 2020
Jean M.
July 22, 2020
Dylan V.
July 22, 2020
Roderick W.
July 22, 2020
Brian M.
July 22, 2020
It was a real pleasure working with Katie Colden. She is a true professional. I had some unfortunate issues with an Inspection company that she recommended not going on top of my roof to inspect my roof, up close and personal. This led to thousands of dollars of unforeseen expenses. The inspection company also missed mold in the Laundry Room that was visible to the naked eye on the top side of the shoe molding behind the Washer. The inspection company also missed water damage discoloration in the drywall in my Master Bath that would have clued them into a rood issue. I spent a lot of money fixing the Laundry Room and am about to spend a lot of money fixing the roof. I'm very unhappy about that. I paid for an inspection company to protect me from this.Overall Katie has been great. I'm just very disappointed with the inspection. I would have paid double for someone to come out and inspect everything. If the inspection company had said we don't inspect high pitched roofs, but we partner with someone that does I would have worked with their partner and had a very comprehensive and accurate roof inspection that would have protected me. Instead, the inspection company inspected my roof with binoculars, from the street, if you can believe it, and then quoted state standards for inspectors instead of owning their failure to protect me.I really wanted to give Katie a 10. I really like Katie. The only thing holding me back was the comment she made to correct what I said about how I didn't feel the property was well maintained. She strongly disagreed. I have since found a lot of things not well maintained. Things that are kind of bandaided. I guess, I should have budgeted for another $10,000 in repairs as part of my buying process. I just didn't expect all these repairs I'm having to make. I still have contractors coming almost every other week to fix things and I'm working every waking hour I'm not at work on fixing things. I have a busted post (or who knows, rotted or insect eaten - no idea. I have to get into the under part of the deck to see) on the back deck, rotten wood around my sliding glass door, a broken gate, a garage door opener with a bad circuit board (Can't receive commands from a remote), several porcelain light bases I have had to replace in the garage, about a dozen doors that need to be adjusted or shaved, a light with an electrical wire hanging out of it, a mickey moused dimmer that was completely broken in half on the back side of it (A fire hazard), a bi-fold door that needed new hardware, shelves pulling away from the wall in the Master Closet, What looks like original carpet on the second floor and sub par carpet in the second floor bonus room, No Water Softener (previous owner threw it out because it didn't work), Kitchen Refrigerator was missing 3 bins for the door, and a drawer, and the freezer door was missing a bar on one of its in door shelves, a lot of fungus on a tree and many bushes, a dozen torn or missing screens. The list goes on and on. Some of these things are trivial or common maintenance items, but my comment about the home not being well maintained was based on my observations which have been verified and seconded by others as I move thought the home and continue to settle in.Its a beautiful home and its clear it was built well by the original builder, but its also clear, as issues presented themselves over the years, that the minimum has been done. I am convinced I will need to spend several thousand a year every year for at least 10 years to whip it in to shape. I already have a substantial list. All appliances are beyond their life cycle. At least I knew that going in.All things considered I would still trust Katie to do my next deal and would enthusiastically recommend her. Just trust your own gut and for god sake get a specialist to look at the roof on top of the comprehensive inspection!!!!
Gregory A.
July 21, 2020
John W.
July 22, 2020
Shiloh B.
July 22, 2020
Vang L.
July 22, 2020
Jacob M.
July 22, 2020
There was a bit of lack of communication during normal business hours. When we said we wanted our concerns addressed after the home inspection, it was ignored because “the home was desireable”. As far as we know, no contact was made to attempt to resolve the issues.
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Setefano S.
July 22, 2020
Carlos J.
July 21, 2020
This is our first home buying experience but let us tell you, Andy was the best-of-the-best! He truly cared for every concern we had at any given moment during the entire experience. No matter any issue, he was on top of it with his fullest attention. If anyone we know decides to buy a house in New York State, he is getting our 100% recommendation. We not only enjoyed working with him, he made us feel like family. He truly cared for our whole experience. We not only bought a house, we made a friend. We HIGHLY recommend Andy. Bravo Zulu Andy.
Clint C.
July 21, 2020
Cindy was amazing. She set up auto notifications for houses right off the bat. She made it a priority to spend a week with me since I was relocating 600 miles. We viewed houses all day for a few days and she was great organizing how we viewed so we weren't driving back and forth. She even got us in on last minute houses my wife found on zillow. She was my liason when I had questions regarding this whole process so again, very thankfull she was part of the team
Jeff N.
July 21, 2020
My real estate agent far exceeded our expectations on every level! She was a true professional and adeptly guided us through the purchase of our first home. She provided invaluable insight into the many facets of buying a home and was readily available to answer all of our questions. Her expert knowledge allowed us to quickly make an offer and complete the purchase of the home of our dreams!
Tamara M.
July 21, 2020
Shellie Keever was amazing! She really new her stuff when it came to VA loans and was able to guide and direct us every step of the way. As first time homebuyers, we had no idea what to expect and what we needed to do but Shellie was right there for us always.
She worked after hours and weekends and was available around the clock to answer our questions.
Ashley C.
July 21, 2020
Stephanie was really great with getting me listings and was available anytime to do showings which made the experience really easy. I dont work conventional hours so I was very appreciative of her flexibility. She also had a lot of knowledge on things to look for when walking through houses and things that might be potential issues in the future.
Gary K.
July 21, 2020
My real estate agent was fabulous, she always had time to deal with us during the whole home buying process. Since we were from out of state and looking to buy a home in her area, she always made time for us when we were traveling to her area.
Chad E.
July 21, 2020
Kay is very knowledgeable in the VA home buying process. Whenever she would offer advice, it always turned out to be correct. Her great personality and positive attitude, made the home buying process so much smoother and stress free.
Adam S.
July 21, 2020
Bryan was awesome. He is so knowledgeable about absolutely everything that has to do with buying a home, Adam and I felt very reassured and supported through the entire home buying process with Bryan as our real estate agent!
Eva C.
July 21, 2020
Went above and beyond to assist my family and I with making such a large purchase site unseen. I was very hesitant but Gwen made it easy. Her many videos of homes were integral to the process. Glad I switched realtors.
Jeremy M.
July 21, 2020
Jess Cassity was the most professional and personal real estate agent we could have ever asked for. She was 100% the best thing since sliced bread. We couldn't have gotten any luckier. She really looked out for us.
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Anthony V.
July 21, 2020
Christal was wonderful as an agent. She always kept me informed and up to date with everything going on. Along with Allison, if I ever do this again, I’ll choose to use Christal.
Stephen M.
July 21, 2020
Marcee was extremely nice and she led me through all steps of the process. At times I thought I was missing something...turns out, she had already taken care of it.
Robert S.
July 21, 2020
Jackie York is a god send!!! She Worked with the lender to make sure everything was moving smoothly. She is an expert on VA loans!!!!!
Jason H.
July 21, 2020
It was hard to find a house in my area that did not need to be demoed and re-built. Buy she found it and I am very happy.
Pedro A.
July 21, 2020
Rick Simpson is the best at what he does. He provided daily updates, was honest and fair with properties viewed.
Alexander M.
July 21, 2020
I can not say enough good things about her. Bent over backwards for us. Would recommend her a illion times over.
Mark M.
July 21, 2020
Kim is a hard working real estate agent. She always found us houses, and was very flexible with her schedule.
Andrew R.
July 21, 2020
Jen has been awesome, we are going to sell our home now with her and expect her to continue to be amazing.
