Veterans United Realty Reviews

• Army

• Army

• Air Force

• Navy

• Army

• Army

• Army

• Army

• Navy

• Marine Corps

• Air Force

• Marine Corps

• Navy

• Navy

• Army

• Army

• Other VA Eligibility

• Army

• Navy

• Air Force

• Marine Corps

• Air Force

If I could give her a lower score than 1 I would! I would never use her again or recommend her to anyone. The only negative part of our home buying experience with Veterans United was dealing with our real estate agent and her unprofessionalism. We were assigned an agent that was not from this area and her pushy and abrasive attitude seemed to alienate her with all of the listing real estate agents. I truly feel we would have been able to close on a home MUCH faster if we'd have had a different agent that could have gotten along with the local agents. During our first attempt at putting a contract on a house, we were rushed by her to sign several "STANDARD" forms, one of which legally bound us into exclusively using her as our agent until February of 2021. I take responsibility for this because I should have read the forms more in depth before signing them, but we were in a rush to get a contract on the house due to the rapid selling market. Had I have realized this, I would have NEVER agreed to exclusively use her! Just to list a few of the issues, our agent brought her daughter and her toddler children to almost every showing and then there was little to no supervision of the children while we were attempting to view the homes and make a major life decisions. We witnessed the agent use a credit card to open a home back up after she left her keys inside the home because the local agents wouldn't give her the code to the lock box, the agent would have my wife hold and watch her grandchildren while the agent wrote up sales contracts, and on one occasion the agents daughter, who is not a licensed real estate agent, wrote up the sales contract while she watched the grandchildren. Due to low interest rates and other factors in this area, homes were selling very fast. At times, literally within hours of being listed on the market. With our agent living out of the area and over an hour away, this made it very difficult to see houses quickly when they were listed. Many times, the agent was not available but would not respond to calls or texts for hours, and at times days, later. The last issue was at closing. Our agent became very confrontational with the listing agent and the title company due to a disagreement over her commission. The agent decided to take this issue up in front of us and the sellers stating that she was getting screwed out of a thousand dollars and claiming she had been forced to sign a paper agreeing to the percentages. I wish we would have picked our own agent. It would have been much less stressful and I believe we would have been able to close on a home much faster.

• Marine Corps

My realtor Erica Heath from ReeceNichols was absolutely outstanding she was honest in her opinion about every house we visited, she went above and beyond doing what she could to help me understand the process and educate me as a home buyer, from sitting down with me to find out exactly what I was looking for to being flexible and allowing me to send her more listings than I can count. She did everything possible to find me a home I would love.

• Army

John Kloc was the best real estate agent I have ever worked with. I have owned several properties in my life as well as having had a real estate license myself in two different states so I have been exposed to some really bad agents but John is just the opposite. Very attentive to detail and easy going but kept diligence regarding detail and timing all of which is extremely important to be successful.

• Army

God bless Dan Potilechio!!! I am a disabled Veteran and sometimes, my brain is mush.
Dan has been one of the most patient and understanding men I have ever met. A true professional, gentleman, and a man to be admired and respected. My family and I are eternally grateful to Dan for all his time, effort, and genuine devotion to helping me find the most perfect home for my parents and I.

• Army

Rhonda McLean was easy to work with and guided me through the offer and buying process, provided recommendations and suggestions that I could comfortably act on. She was responsive and available even when she had to quarantine the last two weeks of my closing period. She communicated via email and phone, and sent out an alternate representative to complete my final house inspection.

• Marine Corps

Tanja was personally helping us find our perfect home through the unprecedented conditions of the pandemic. She wouldn’t hesitate to virtually take us to homes all around fort benning. We worked through this process since March and I appreciate the professionalism she carries in all aspects of her work. Thank you so much! Perfect match for us.

• Army

Could have never done still with out her. She was able to calm any stress that I might of been having. Was a vital part of my home buying experience!! She worked with me for well over 8 months and viewing many many homes over that time frame spread all over southern tennessee. Always had a smile on her face. She was the best!

• Navy

What a great real estate experience! This is the 7th home I've owned over 50 years and this was the best experience I've had with a real estate agent; either buying or selling. I've come to think of my agent (Mike Hughes) as more of a friend, and I can't say anything but glowing praise for Casella Real Estate and its employees.

• Marine Corps