Jacob B.
January 12, 2021
Jenissa B.
January 12, 2021
Christopher G.
January 12, 2021
My real estate agent started off doing very well, driving us to each house we wanted to see, saving us gas. However, when I texted her with questions, she would ignore my texts and only respond to my wife's texts. Then once we picked a house and began the closing process, she was very distant, uninvolved and was not forthcoming at all. At this time, she switched to ignoring my texts to ignoring my wife's texts. When the appraiser came to inspect the house she constantly spoke over him and tried to downplay and disregard every issue that was brought up about the house. We constantly had to reach out to her for updates on house repairs and would only attempt to answer questions when asked multiple times. We had to reach out to our agent just to get a final walkthrough of the home, which she didn't show up for because she chose to babysit her grandchildren instead. Finally, on the very day of closing, our real estate agent waited until all of the documents were signed to tell us that the house we purchased had a leak in the chimney and put us on the spot to sign off on a report of acknowledgement. So in short, our realtor was paid over $18k to essentially be dodgy, distant, and dishonest. My wife and I are extremely displeased with her and if we had a chance to do it over, we would've had her replaced in the earlier stages.
Matthew N.
January 11, 2021
In the beginning of the process we had a not so great agent assigned but Heidi Frese promptly resolved the issues. We were referred by Veterans United to another agent Joe Snell, who has been great! It was easy to tell that he had been in this field for a long time because he knew exactly how to gauge what our likes and needs were through the house qualities we appreciated.
Tanner F.
January 11, 2021
Genuine and has incredible patience. Rick Simpson is an all star realtor, with his care for the customer and being as real as it gets. Rick has taught me a lot and has given a great deal of advice for a first time home buyer. He fulfilled my family's needs and wants and did so with amazing attitude. I wouldn't have wanted anybody else, and I'm so glad he was assigned to me.
Kevin D.
January 11, 2021
Jessica was so patient and great with us. From the numerous houses that we looked at, to the numerous questions that we had, Jessica was there willing to help. She pointed us in the right direction and was quick to respond to our many messages. I know that we wouldn't be in our new home right now if it wasn't for Jessica and Veterans United.
Roshan S.
January 11, 2021
Peter Nett knew well about the VA loan, and was very helpful. He was there to provide help and answer all my questions in timely manner. He helped me and my wife to find our dream home. He is very professional and very good to work with. I will always be greatful to him and the service he provided as a real estate agent.
Francisco A.
January 11, 2021
Our real estate agent Nicole was very helpful in all issues with sellers in acquiring the property we love. She understood our schedule and the need to move on a certain date. She was quick to respond thru texts or calls to any concerns we had. And was knowledgeable at was she does.
Michael M.
January 11, 2021
Janice was extremely helpful throughout our entire home buying process. Very knowledgeable and experienced. Definitely instilled confidence that she had our best interests in mind. She did an outstanding job for us!
Steven S.
January 11, 2021
Our real estate agent was very professional and courteous throughout this process. She was on top of informing us of updates and changes or anything needed to continue moving forward with this purchase.
Kenneth W.
January 11, 2021
very helpful even though we put him through alot. keep fighting for us no matter what. sympathized with us after many lost bids. meant alot.
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Mason I.
January 11, 2021
Steve was very helpful throughout the process and insightful when looking at properties.
Andres M.
January 10, 2021
Eric is the best , he answered all of our questions and got us money back at the end
Clayton B.
January 11, 2021
Very helpful, I felt he was trying his best to get me what I wanted
Donald P.
January 10, 2021
Very helpful in selecting the type of home I wanted.
Kenneth J.
January 11, 2021
Jonathan L.
January 11, 2021
Austin N.
January 10, 2021
Kyle J.
January 11, 2021
Santos V.
January 11, 2021
Brandon S.
January 11, 2021
Akeeme R.
January 11, 2021
Make Your Move!
Join over 500,000 other Veterans who have chosen a Veterans United Realty agent.
Find An Agent
Jonathan W.
January 11, 2021
Joshua C.
January 11, 2021
Lisa was great. She knocked things out almost instantly at every step. She helped me with the questions I had and got back to me near immediately if for some reason she wasn't available to answer my call.
Matt M.
January 11, 2021
Roy S.
January 11, 2021
Luke B.
January 10, 2021
She is not a direct employee of Veterans United - so this does not reflect negatively on your company. But I would recommend never working with her again (Alicia Hoffman).
She does Less than the bare minimum of her job requirements. Terrible communication and very hard to get a hold of.
She did not want to show me other properties besides the house that I bought, she did not negotiate for me, she tried repeatedly to persuade me to do the repairs that were the seller’s responsibility.
And overall I did a lot of her work for her.
Terrible & unprofessional.
Ernie M.
January 9, 2021
Crystal Oliver was absolutely amazing! Being 1st
Time home buyers she always kept us informed and was ALWAYS looking out for our best interest. She was always available to answer any of our questions or concerns. Crystal is a very genuine person and has done a phenomenal job in assisting us in securing our home from start to finish! She has always made us felt comfortable throughout the process. As our agent she would address all issues and would inform us of any progress of our home. Crystal and her team were definitely a vital asset in our home buying journey and we couldn’t have been more successful without her! Thank you so much Crystal for your hard work, time and dedication in ensuring my family and I had a wonderful experience in our 1st home buying process!
Olivia B.
January 10, 2021
Karen Hart was recommended by Veterans United after I had a very unpleasant experience. I didn’t allow my experience to cloud the relationship. I gave my wish list to Karen, she quickly sent properties for review...the best part about Karen is that she truly loves what she does! Karen will walk the properties with you, roll up her sleeves to check systems, assist you with anything relating to the property and will listen intently to your needs. We found my property within 10 days and closed within 60. I couldn’t have asked for a better agent to represent me.
Trenton W.
January 10, 2021
Our real estate agent Shanna Williams was awesome!! She stepped up to the plate when the loan specialist team fell short! She communicated with us every step of the way. From the beginning to the end. She was respectful, understanding and informative. If it wasn’t for her I’m not sure if my wife and I would have closed the deal.
