Veterans United Realty Reviews

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• Marine Corps

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he was pretty good. .

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• Air Force

• Marine Corps

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While we looking for homes in Newport News, Kim didn't send anything to me for the southside (Portsmouth, Suffolk, Chesapeake, Norfolk, VA Beach). While looking at a very nice Newport News home, My son got a call from his girl friend with information that the home we bid on was back on the market. Kim (our assigned agent) did not know that the home we wanted was available. Thanks for others looking out for us we would not have the home we originally bid on.

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Lack of communication......I started this process with her in Dec. 2021, me and my wife arranged to meet her on the 1st visit there and it didn't happen because I think she was ill. We were supposed to meet again a month later and for whatever reason that did not happen. The reason I say lack of communication & also poor communication is because I was asked 2-3 times what lender I was going with. I told her back in Dec / Jan that it was Veterans United, it was always veterans united. On June 14, 2022, she emailed me asking what lender again, then in early July I found out the Appraisal wasn't order, which I paid for back in April. On closing day, I went to the wrong office to signed the papers, again lack of communication, luckily I did e-signatures on the majority of the docs and the branch I arrived at took care of it, still never heard from her...After the June email and during the final days of the closing process, I never heard from her again.

• Air Force

We had a Horrible Experience with our agent. Our last straw was when He didn’t check in with the sellers about our requested home repairs until 3 days before closing. Not only did it push back closing 1 week, the repairs were poor & the home is still unlivable (no AC).

• Air Force

Luci Buschard is one of the best real estate agents I have ever seen. Not only that, but she is an amazing person as well. She worked so incredibly hard for us and was available day or night. I had full trust in her throughout the entire process and I truly believe she had our best interest at heart and wanting to make sure our family was happy and in our new home as soon as possible. There were multiple bumps in the road and she handled them with a quickness. I have already referred two friends to her and would not want to work with anybody else in the area for home buying or selling.

• Marine Corps

Sam Rifkin is outstanding. He guided me through every house, letting me know the conditions he saw and discussing where I might need to make changes. He let me talk through my observations, adding information to help me make decisions. He kept me focused on the market we were in and appropriate pricing. Once I made an offer he made sure everything promised was delivered by the seller and worked with everyone to make sure all items were in for closing. An outstanding professional who I can recommend to anyone for help with a home sale or purchase.

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Shawn is an excellent agent. He literally helped me find my home that I wanted. He takes a personal interest in his clients and helps find them what they want. He was just awesome through this whole experience. He even joined me at my closing.

• Air Force

Crystal Rush went above and beyond to help us throughout the entire home buying process despite being on complete opposite ends of the country. Kept us well informed and explained everything in detail, step by step. 10/10 would recommend!

• Army

Kim was always 100% available to ask any questions to no matter what time of day, and never made me feel like I was bothering her with all my questions. She was always friendly and open to all my requests of her.

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Mr.and Mrs. James are heaven sent. They are a great team and work effortlessly together. Susie kept me in the loop to ensure my journey was stress free as possible! Love you guys ❤

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