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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

107,357

Total Reviews

4.9
4.8552958819639 out of 5 Stars

Out of 5 AVG. Rating

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0.5 out of 5 Stars
Our real estate agent was probably one of the most frustrating agents I have met. Multiple times she had given incorrect information, changed dates on items due, or said "this has never happened in my 18 years as an agent". That being said, she was available to my requests and made timely responses, but, if I had to do it all over again, I would have picked a different agent.
5 out of 5 Stars
David Herrera is an absolute pleasure to work with. Beyond knowledgeable! Not just in navigating with the loan officer and their team but home home selection as well concerning what your lender looks for in order to secure your loan. Incredibly resourceful and whether 1 or 20 houses you would like to see, David will be there! Incredible agent and answers even the most trivial questions you may have. If he doesn’t know off hand he will find you the answers.
5 out of 5 Stars
Charity was awesome! She came out in the rain to show me houses. She helped get me the best deal possible and was completely honest during the searching process. Then to top it off, she sent an awesome housewarming gift. Will recommend her to everyone.
5 out of 5 Stars
Billy Alt was great to work with and always had our best interest in buyer/seller negotiations. He got us a great deal on our home purchase and I would highly recommend him to other Veterans seeking to buy a home.
5 out of 5 Stars
I loved the experience Sheron was very hands on and kept me informed on everything that was going on
5 out of 5 Stars
Pam went far beyond what was expected and was very helpful with problem solving.
5 out of 5 Stars
Nick was right there from the start to finish can’t recommend enough
5 out of 5 Stars
Paul did an excellent job he went out of his way to do everything
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5 out of 5 Stars
Jackie saved the day for us 🙌
5 out of 5 Stars
patience of a saint
5 out of 5 Stars
Dana was great.
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1 out of 5 Stars
Didn't earn his keep. Never showed me a duplex, which was the only property type I asked for. Any listing we physically went out to see were ones I found myself. He told me to hold off on ordering my appraisal which delayed my closing by a week at minimum, and it would have been longer if I didnt take matters into my own hands to hold the sellers accountable for not actually fulfilling their agreed upon repairs in timely manner. Ultimately, I never got the repairs I asked for unless they were required for closing. Additionally, as a new home buyer, I expect the agent receiving a commission to share their home expertise with me and write a good offer that is fair for the price of the home. He didnt do this at all. I ended up putting a 5k above asking offer on home that appraised 40k below asking price. And now that Ive completed my DIY renovation and I've learned, I can now see how many glaringly obvious signs of damage and cheap, band-aid repairs there were that my supposed "agent/guide" did not point out. God bless the appraiser for saving my home price. This agent did not earn his keep whatsoever and Im literally scheduled to earn my Texas Real Estate License by the end of February because this experience has shown me that no one will care about my home purchase more than me and I will never hire an "expert" again. I'll become the expert. Only rating 2 instead of 1 star because he's cool on a personal and conversational level, but from a business point of view, I'm never hiring an agent again.
5 out of 5 Stars
I may have found my home on my own, but I found an incredible advocate in Erica Sullivan. From the moment I brought the listing to her, Erica jumped in with unwavering support. She kept me constantly updated with clear information and helpful videos, making sure I never felt alone in the process.Her true dedication shone through at closing. I was feeling nervous, but just seeing Erica there was an immediate comfort. In a touching moment that I'll always remember, she presented me with a housewarming gift that was so thoughtful. That single gesture turned a stressful formalities into a relaxed and joyful celebration.Erica may not have found the house, but she expertly guided me to the finish line with professionalism and genuine care. I am so grateful she was on my team and would recommend her to anyone who wants a realtor who truly has your back.
The Right Agent Makes All the Difference