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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

105,303

Total Reviews

4.9
4.8548474402439 out of 5 Stars

Out of 5 AVG. Rating

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5 out of 5 Stars
Shyra Basilone is by far the VERY BEST real estate agent I have ever had the pleasure of working with in over 30+ years of PCSing within the United States and abroad. This woman is the true definition of of “self-less service” and is the epitome of what all people in the customer service field should emulate. There isn’t a real estate agent out there in the world who can match her energy, tenacity, and willingness to make her clients feel valued. If I buy or sell again, it will be through Shyra’s Basilone - she is second to none.
5 out of 5 Stars
Never hesitated to call me if he had advice or needed me to provide any documentation. Provided clear and precise directions all along the way. I believe we got my mortgage approved earlier than expected and I am very happy with all the representatives.
5 out of 5 Stars
Will be recommending Carrie to anyone we know that will be buying a house.She was fantastic every step of the way and communication was amazing. She was able to make sure my wife knew things when I was unable to be by my phone.
5 out of 5 Stars
The agent they recommended to me was perfect. Very patient and understanding especially with the budget we had in today's market. Will definitely reach out to her again when we're ready to buy our dream home.
5 out of 5 Stars
Great communication throughout the whole process. Very professional and well-knowledgeable on the market & area which was really helpful. Found exactly what I was looking for.
5 out of 5 Stars
John was exceptional always there for me help me out with things answered any in all questions truly went above and beyond what was expected.
5 out of 5 Stars
Mrs Llamas was very informative and knowledgeable. She was on top of everything.
5 out of 5 Stars
Great would work with again if needed.
5 out of 5 Stars
Made everything easy
5 out of 5 Stars
5 out of 5 Stars
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1.5 out of 5 Stars
Mike Parkinson was difficult to work with for our first home buying experience. He over talks his clients, with a slightly rude tone and consistently brags about his realtor prowess and the number of houses he can close in a year. Working with Mike was the most stressful part of our experience, and we constantly felt as though he was working for the seller and not us as the buyers. He would try to convince us to accept positions we were not comfortable with. In addition, he was also the broker in this deal, which we learned about on the day of closing.. This was not ideal. Finally, on the day of close, Mike did not work for us to ensure the sellers were out of the house in time for the final walk-through. Veterans United needs to reconsider using this Broker and Agent as it truly was a very very stressful experience with Mike Parkinson.
5 out of 5 Stars
My wife Brenda and I loved our realtor Robert Chaney, he made us feel like we were his only client. Robert called us at least three times a week to check on us and if we needed anything. He was quick to respond to our questions and held our hands through some of the process documentation. Robert and his wife Gina were wonderful and made us feel like family.
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5 out of 5 Stars
We can honestly say this is the first time we’ve truly enjoyed working with a real estate agent. In the past, we’ve often compared realtors to used car salespeople, but Sondra completely changed that.She went above and beyond always responsive, patient, knowledgeable, and genuinely looking out for our best interests.
5 out of 5 Stars
Rusell was an amazing realtor and I’m just gonna say I’m glad I have his number saved. I will be reaching out to him the next time I am planning to buy a home. He was incredibly helpful and knowledgeable and helped us avoid mistakes as first time homebuyers.
5 out of 5 Stars
Tim Edwards was fantastic. He listened to our wish list and helped us find a house that checked all the boxes. He offered great advice on negotiating the offer as well as expert advice throughout the process. He was great to work with, and we highly recommend him.
5 out of 5 Stars
Elisha was more than excellent! She is patient and didn’t show any exhaustion-she has so much energy. She is honest about what she thinks of a property she’s showing. She helped me decide what property is most suitable for me.
5 out of 5 Stars
I worked with Angela on a conventional loan before, and she was every bit as helpful and responsive this time. I’ll definitely be working with her again to sell my previous home, and I know I’ll be in good hands.
5 out of 5 Stars
Jeffrey Ruffenach was an amazing realtor and all around outstanding human being. He was always in touch with us and just very personable and wanted to actually get to know us as people, not just homebuyers.
5 out of 5 Stars
Joel is awesome to work with. He went above and beyond to find a home for us. He also saved us money on travel expenses by setting up virtual video calls to show us houses. Would work with him again!
5 out of 5 Stars
Carla is amazing always communicating with me, made herself available, fought for so many things for me and my family. Carla made a long-lasting impression to me and my family
Photo submission from Alejandro N.
The Right Agent Makes All the Difference