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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

98,369

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4.9
4.8523518588173 out of 5 Stars

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Introduction:
Engaging the services of a real estate agent is crucial when navigating the complex world of home buying. However, my recent experience with Teresa Effio has left us deeply dissatisfied due to her ineffective communication and lack of responsiveness. In this review, I will discuss the difficulties we encountered while attempting to contact her and highlight the impact it had on our home buying process.Lack of Responsiveness:
One of the most frustrating aspects of Teresa's performance was her consistent unresponsiveness. Early on, her lack of engagement made it exceedingly difficult to progress with the home buying process and virtual viewing of properties was handled at the last minute, and a few were done by her daughter Chrystal. Fortunately, Chrystal was reliable and did a great job assisting Teresa. Nevertheless, vital questions and concerns were left unanswered during the home buying process. It felt like she disappeared once we received the approved offer on our home, leaving us feeling neglected and unsupported.Contrasting Performance:
In stark contrast to my real estate agent's unresponsiveness, other professionals involved in the home buying process, such as our loan officer, title escrow officer, and the real estate agent on the home we sold, exhibited efficiency and accuracy in their communication. Their proactive approach and willingness to address our concerns promptly highlighted the stark contrast in the quality of service provided. While we expected our real estate agent to be the primary point of contact, it was disheartening to witness her lack of involvement and apparent disinterest in our transaction.Financial Consequences:
The ineffective communication style of our real estate agent resulted in unfortunate financial consequences. Due to her lack of transparency and failure to communicate essential information, we were forced to spend an additional thousand dollars on the sellers to move our closing date. This avoidable expense could have been mitigated had she provided accurate and timely updates. Additionally, we incurred other costs during our travels to Nevada because of her inaccurate communications about signing with the title company early. When I questioned this need to sign early, she said it would help streamline our closing day.In contrast, our loan officer had to catch this mistake, and we rescheduled some travel plans. Due to the cancellation policies with hotels and other accommodations, her assumptions and lack of clarity cost my wife an additional $500. The financial burden incurred due to her negligence has left a bitter taste in our mouths and tarnished our overall experience. Lastly, during our final walk-through and signing on closing day, Teresa couldn't be bothered, as she was on her cell phone most of the time; we were another dollar sign, and her actions were apparent.Title: A Disappointing Experience With My Real Estate Agent's CommunicationIntroduction:
Engaging the services of a real estate agent is crucial when navigating the complex world of home buying. However, my recent experience with Teresa Effio has left me deeply dissatisfied due to her ineffective communication and lack of responsiveness. In this review, I will discuss the difficulties I encountered while attempting to contact her and highlight the impact it had on my homebuying process.Lack of Responsiveness:
One of the most frustrating aspects of Teresa's performance was her consistent unresponsiveness. Early on, her lack of engagement made it exceedingly difficult to progress with the home buying process and virtual viewing of properties was handled at the last minute, and a few were done by her daughter Chrystal. Fortunately, Chrystal was reliable and did a great job assisting Teresa. Nevertheless, vital questions and concerns were left unanswered during the home buying process. It felt like she disappeared once we received the approved offer on our home, leaving us feeling neglected and unsupported.Contrasting Performance:
In stark contrast to my real estate agent's unresponsiveness, other professionals involved in the home buying process, such as our loan officer, title escrow officer, and the real estate agent on the home we sold, exhibited efficiency and accuracy in their communication. Their proactive approach and willingness to address our concerns promptly highlighted the stark contrast in the quality of service provided. While we expected our real estate agent to be the primary point of contact, it was disheartening to witness her lack of involvement and apparent disinterest in our transaction.Financial Consequences:
The ineffective communication style of my real estate agent resulted in unfortunate financial consequences. Due to her lack of transparency and failure to communicate essential information, we were forced to spend an additional thousand dollars on the sellers to move our closing date. This avoidable expense could have been mitigated had she provided accurate and timely updates. Additionally, we incurred other costs during our travels to Nevada because of her inaccurate communications about signing with the title company early. When I questioned this need to sign early, she said it would help streamline our closing day.In contrast, our loan officer had to catch this mistake, and we rescheduled some travel plans. Due to the cancellation policies with hotels and other accommodations, her assumptions and lack of clarity cost my wife an additional $500. The financial burden incurred due to her negligence has left a bitter taste in our mouths and tarnished our overall experience. Lastly, during our final walk-through and signing on closing day, Teresa couldn't be bothered, as she was on her cell phone most of the time; we were another dollar sign, and her actions were apparent.Conclusion:
Regrettably, our experience with Teresa Effio fell well below our expectations; this is our fourth homebuying experience. The difficulties in contacting her, her lack of responsiveness, and the subsequent financial repercussions have deeply dissatisfied us. Effective communication is the foundation of a successful real estate transaction, and her shortcomings were unacceptable. I would caution Veterans United, Realty One Group, and other veterans seeking a real estate agent to carefully consider the importance of communication skills and responsiveness when selecting Teresa.
5 out of 5 Stars
Holly Moungie is an outstanding realtor. Holly was available any time my wife or myself had a question. She treated us like we were priority unlike our first realtor. Holly was very informative of any issues that you have to be aware of when looking at houses.I would definitely recommend Holly to friends and family.
5 out of 5 Stars
The realtor assigned was wonderful and extremely helpful in answering all of my questions and making sure I had the most up-to-date information available. I totally enjoyed working with her and would recommend her to anyone interested in purchasing a home even if they are not a veteran.
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5 out of 5 Stars
Marlene was an amazing agent. She put in the effort to help us with everything with our home buying experience, even with us being time zones away! From virtual walkthroughs to tailoring her phone calls to our local time prior to purchasing, she made sure it was as easy as it could be.
5 out of 5 Stars
Dana was the best agent I have EVER worked with and I’ve worked with a few. She was soooo patient and was always available to answer any and all questions I had. She went above and beyond to make sure I was comfortable with everything that was going on. 10 out of 10!
5 out of 5 Stars
Tara was amazing. Each home she was patient with us and very accommodating.
It tries the patience when your house hunting. Find a house start the process and for what ever reason, it bombs and you start over. She was AMAZING!
5 out of 5 Stars
Tanya was a joy to
work with! She did everything I needed and more! She was always 3 steps ahead of where I expected us to be! She is always cheerful, supportive, and so knowledgeable!
She made buying a home easy!
Thank you!
5 out of 5 Stars
Selina was fantastic. She was extremely helpful, knowledgeable, and professional throughout the entire experience. Any issues I had were addressed and solved quickly with updates along with way.
5 out of 5 Stars
Kerry help find us our home. Any property we wanted look at she scheduled a fewing even on Sunday. Any questions or help with the offer Kerry answered and helped us get the best offer.
5 out of 5 Stars
I’m thankful for Carter who knew her business she was very nice and professional. She was very knowledgeable about her job and the outcome was great. I’m a home owner.
5 out of 5 Stars
Dominic our realtor was AMAZING! While the seller was giving us a bit of road blocks, Dominic helped us overcome each and every one of Ryan. Now we are happy in our new HOME.
5 out of 5 Stars
Jeannette was just awesome with the whole process. She never stopped working on helping me find a house and was just a pleasure to work with.
5 out of 5 Stars
Cheryl is the best realtor we’ve worked with. She knew exactly what we needed for a home. It was a pleasure working with her!
5 out of 5 Stars
Jeff was awesome and was very straight forward with me which is how I like it when it comes to doing things I've never done
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5 out of 5 Stars
My real estate agent took the time to find me homes that fit for our family. I really appreciated her transparent honesty.
5 out of 5 Stars
Chris is AWESOME! He took the time to answer all of my calls, & questions. Nothing was too much for Chris. Kudos!!
5 out of 5 Stars
She took her time and made sure every house we saw was what we were looking for. Loved her so much!
5 out of 5 Stars
Celia & Jay were there for everything my family needed. They were exceptional.
5 out of 5 Stars
Gina was with me every step of the way she is also amazing
5 out of 5 Stars
Thank you so much for helping me purchase my first home.
5 out of 5 Stars
She was absolutely amazing. Couldn’t be better
5 out of 5 Stars
The Right Agent Makes All the Difference