Veterans United Realty Reviews

• Army

• Navy

• Army

• Marine Corps

• Navy

• Navy

Terrible at communicating, made decisions without consulting me, overall poor experience.

• Air Force

I met Joshua Van Elk during my first home purchase with VU, he was not my realtor at that time but was working with the same realtor and he showed me my old house due to my realtor being on vacation. When VU recommended him this time, I didn't think too much of it. However, I had a horrible experience with Joshua. Joshua would show up to showing with gym clothing and often with his wife tagged along. My fiance was confused by Joshua's wife and thought she was the buyer since she was asking all kinds of questions about my old house. Also, Joshua would just be standing around without introducing any feature of the house to the potential buyers. Most outrageously, the realtor of the final buyer of my house called and said my fiance was the one who sold them the house. On the topic of the new house, there was a severe lack of communication and misleading from Joshua. I can't get any response from Joshua, if I text him in the morning, will not get a response until noon. If I text the afternoon, I will not get a response until the next day. To a point, I was so fractured I had to reach out to the seller's realtor for answers. Worse yet, during the request for repair phase, Joshua gave me a quote for roofing replacement and told me it was for Section 2 repairs requested by the lender. I had to go back to the pest inspection several times to make sure why I needed one. In the end, it turns out it was unneeded and Brain already emailed out a clear repair list that the underwriting team requested, which caused us delay in requesting the repairs from the seller. When the repair request finally went through, I was again confused by Joshua and his team. His team told me the repair would start on a Friday and probably finish on a Monday, then the new inspection could be sent out on Tuesday. I started to worry because we had an agreement with the buyer of our house to stay a few extra days after closing so we have time to move. The closing for the new house is being delayed due to the aforementioned repair issues, so we have to send out an extension to stay in our old house. I made my judgment based on Joshua's team and asked Joshua to extend for a few extra days to match the new repair schedule to closing. Then, Monday came, and I noticed the repair was nowhere near completed since I passed by the new house every day to work. I called Joshua and asked what was going on but no answer due to his weird schedule then called the realtor of the seller, no answer either. The next day, Joshua finally reached out and said there was confusion in the repair schedule that I got from his team, the repair is not going to be done until Wednesday. At this point, the closing is being delayed again. I asked if we could get an early occupancy, but Joshua told me it was really bad in the real estate world for an early occupancy and the seller would not grant it, then kept pushing us to push the buyer of our old house back even more. Then the Chico fire happened, and Joshua still would not help us to give an early occupancy. In the end, these terrible interactions between me and Joshua led to the two delays in closing on my new home. The whole time, I was worried about the delays and could be homeless at any moment but could not get any help.

• Army

Ms. Gina Cavallaro-Cova, (whom everyone in my family addresses as "Saint Gina"), is an absolute gem in the real estate industry. Her unparalleled knowledge of the market, combined with her unwavering dedication to her clients, made our home buying experience seamless. She answered EVERY question and offered the best insight for first time buyers like us. Saint Gina was available for us all times of the day, tirelessly and with a smile. We wholeheartedly recommend Saint Gina Cavallaro-Cova to anyone seeking a top-notch real estate agent. A+++++++++++

• Army

Betsy was able to get us in the home we had only dreamt of. There was so much stress with the sellers that we almost gave up. However, Betsy was able to keep us going and negotiate with the sellers to work in our favor. I would highly recommend her to any family/individual looking to buy/sell a home. She did an amazing job selling our home and getting us into our forever home!

• Marine Corps

What can’t I say about Michelle Hudson myself and my wife absolutely love her. She’s always on point and always took our phone calls no matter the time or day and we were even able to call her while she was on vacation. We absolutely love her. She’s great!

• Army

I can't say enough good things about Katina. She was on point, always able to be reached, and a fucking superstar! (Pardon my French.) I couldn't have done this without her.

• Navy

Meredith Has Been Great Since Day 1. She Has Helped Me With All Of My Questions And Is Still Helping Me After Closing To Make Sure Everything Is In Order. I Truly Appreciate It!

Jesus was stellar from the get go. Over the course of a year and some he was very helpful. And was always willing to show me houses whenever I wanted.

• Army

Michael Remy was a stellar agent. He was very honest, knowledgeable, and listened to all of our wants. He is exceptional at his work and it shows.

• Air Force

Was patient with me, always answered questions or found out the answers for me, never late to an appointment and always on her A game.

My assigned Agent Earl Knighten worked hard for me. I will give him 5 stars. And explained things I didn't understand very well.

• Army

Lauria is an angel in disguise. She was there every step of the way. We appreciate all she did on our journey of home ownership.

• Army

She was very experienced on the field and very informative. Always maintain the communication about the home process.

• Army

Our realtor was amazing, always there willing to help with any needs. She went above and beyond.

• Army

Same positive treatment from my realtor. Had a lot of patience and was very down to earth.

• Army

He was the best agent I have ever worked with and will 100% recommend him to other people.

• Air Force

Done a great job. I would recommend our real estate agent to anyone looking for a house.

• Navy

Christina worked very hard to help in the process and selection

• Navy

Did everything he could to find us the perfect home.

• Air Force

Makena is amazing! She went above and beyond for us!

• Air Force

Was very helpful and knowledgeable in her job.

• Navy

Tim consistently went the extra mile.

• Navy

Dawid was awesome, highly recommend

• Marine Corps

Friendly and supportive.

• Army