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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

101,053

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4.9
4.8634973726658 out of 5 Stars

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4.5 out of 5 Stars
Melanie was GREAT
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Saw her a total of two times and others showed us the house we bought and we viewed homes alone.
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1.5 out of 5 Stars
Disappointed with Our Realtor ExperienceWhile we're thrilled with the home we chose and are incredibly grateful for the support from the Veterans United team (who were fantastic), our experience with Cheryl, our realtor, left a lot to be desired.From the start, Cheryl was condescending and often spoke to me as if I had never purchased a home—despite this being my third homebuying experience. Any time a concern was brought up, it felt dismissed or brushed off, as if she could never be wrong.What was most disappointing, though, was the lack of transparency about the home’s interior condition. During the final walk-through, the house was filled with smoke odor, and there were multiple pets (4 cats and 2 dogs) inside. It was so bad that we had difficulty breathing. Cheryl had been in the home several times prior but never disclosed this, which we feel was incredibly unprofessional.We absolutely love the house, but we are now stuck spending days scrubbing smoke residue and repainting just to make it livable. This could have easily been shared with us beforehand so we could make a more informed decision or prepare accordingly.To be clear: Cheryl is not affiliated with Veterans United, and our frustration lies solely with her handling of this process—not with the mortgage team, who were outstanding.
5 out of 5 Stars
Working with our real estate agent, Travis, was an exceptional experience from start to finish. From the first meeting, he was attentive, knowledgeable, and genuinely committed to helping us find the right home. He took the time to understand our needs and preferences, provided honest feedback, and never pressured us into making quick decisions. His local expertise made a huge difference—he knew the neighborhoods inside and out, guided us through inspections and negotiations confidently, and ultimately helped us land our dream home below the asking price. Throughout the process, Travis remained responsive, professional, and patient, making what could have been a stressful journey feel smooth and even enjoyable. We couldn’t have asked for a better advocate or experience!
5 out of 5 Stars
OMG this lad! We absolutely can't say enough about Mrs. Korey. She made you feel as though you are the only client she has and she made this process a lot less stressful. No matter what time I call or text she always answered me and quickly resolved any issues that arose. This wonderful lady went above and beyond whatever was needed, always checking in on me to make sure I wasn't stressing out, making sure we completely understood every single piece of paper that was asked of us or sent to us! She's way past a10
The Right Agent Makes All the Difference