Veterans United Realty Reviews

• Army

• Navy

• Marine Corps

I’m 52- and this is my 3rd house- first time alone. This was by far the worst experience I’ve ever had. While I was negligent about the lease to move in… there were outright failures on their side. When signing the contract it was supposed to be an assumable loan- contract said third party financing . I called Jaqueline to clarify- she said it was just to get the contract and then we’d change the loan. I even talked to Ryan about this from the loan team- comparing numbers and he even asked me about it and I told him what she said. In the end - no one knew how long it took for an assumable loan- and the sellers didn’t want to wait the time to make that transition- needing the money to sell for their new house (I guess). Also- when talking to the listing agent he said he immediately asked Christian about the assumable loan and Christian told him I wasn’t interested- according to John Oliveras. Which was completely not true- it was one of the main selling points as the rate would have been 4.5 as opposed to 6 or whatever the current one was . I ended up having to buy down points to 5.75, also making my monthly payments higher than I wanted. A lease was included but since I was buying it I didn’t care too much . Christian assured me home inspection repairs would be made prior to me moving in. We were discussing the assumable loan fiasco the day prior to me moving in! At this point I have movers, plane tickets, rental cars and moving truck all scheduled. In addition to having to get a hotel and no where to stay with 2 large dogs if it all fell through. When I go to move my stuff in on moving day- the electricity is on the fritz - and there is no A/C. I lose my first batch of food. Turns out when the electrician who Christian had hired rewired the neutral on the electrical box- it fried numerous small motors/boxes. Two issues at this point. Lease says no repairs are to be made until after closing. Strike one on me and the realtor. Second issue- fridge motor was blown, oven control mother board fried, sprinkler unit control fried, no doorbell and it took them quite a while to figure out the AC situation. I lost my second batch of food because the fridge worked just enough prior to me filling it with food that I got one batch of ice every twelve to 24 hours. Once filled with food it couldn’t keep up and everything spoiled again . Christian said his guy didn’t touch any of that stuff and doesn’t know what worked before hand . If Christian would read the home inspection - the oven was tested and so was the sprinkler and AC. There is proof of this. At this point I was done arguing and spent an additional 4k on all new appliances. I didn’t have too much contact with them after I moved in and loan was in progress. Loan team and Christian assure me closing could be late Monday or Tuesday. I take Tuesday off- and no closing . 5 pm Tuesday I hear finally that we can close Thursday. Christian and Jaqueline don’t even bother to show. Guess who was there? John Oliveras. Maybe you should recommend him.

• Army

• Army

AMY our real estate was outstanding as well, answered all the questions we have about Shawn was a great communicator, very informative, and knowledgeable about the va loan. He made our process of getting our dream home very smooth. I would highly recommend himeverything, replies quick and took care of the things i couldn't do since i was deployed during our home buying process. She made our home buying experience way easier than we thought. I highly recommend our real estate agent. I couldn't thank them enough.

• Army

Sherika was my real estate agent and I could never have done this without her! She was so patient with me seeing upwards of 3 dozen houses and I never felt rushed. Also checked in with me if I went silent for a while because the process got tough. Amazing at what she does!

• Air Force

I would recommend my realtor to everyone. I know she stays supremely busy but she always made me feel like her only client.

• Army

Thank you Andy & Justin for all the hard work and time put into helping me find my new home

• Marine Corps

Jace worked hard to help find our home.

• Air Force

Breanna was great!

• Marine Corps

• Navy

• Navy

• Army

• Navy

• Army

• Army

• Marine Corps

• Navy

• Air Force

• Air Force

• Army

• Army

• Air Force

• Army

• Army

• Army

The process was fast which is appreciated however, the agent that I wad provided did not make me feel comfortable in purchasing my first home. I put my trust in them however it's my first week in the home and I haven't had working AC. There have also been multiple other fixes that should have been preformed but weren't able to be seen unless staying in the home. Now that the in is dry I feel stuck in a decision that could have been avoided with a little more experienced agent or more research on the property. It feels that since my family was eager to move in, alot of things were ignored and processed were rushed due to having a bunch of yeses.

• Marine Corps

Lisa was a great help. Though I'd previously researched the property online, she made getting the visits and proceeding thought the offer and title work go smoothly. She sent me several other prospective properties to consider, however I ended up going with my first choice. It was great to see what else was out there in my targeted market range and how they compared.

• Air Force

Gavin took all of my concerns and made sure that anything I didn't want wasn't in any of the houses he would also point out features that would be bad in the houses like crackes around the basement walls or even issues with the as is houses he did an amazing job and would definitely recommend him to anyone that is looking to buy a house

• Army