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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

100,694

Total Reviews

4.9
4.8531888692474 out of 5 Stars

Out of 5 AVG. Rating

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5 out of 5 Stars
Maureen is literally the best.
5 out of 5 Stars
TAMARA IS AWESOME
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5 out of 5 Stars
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4.5 out of 5 Stars
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4 out of 5 Stars
3.5 out of 5 Stars
Didn't keep in touch and didn't follow requests that we made.
3.5 out of 5 Stars
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3 out of 5 Stars
Had to reach out to get certain information about repairs that were fixed, when she should have got them to me as soon as she did. She was nice and helpful, just kinda feel like the communication on her part wasn’t the best.
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2.5 out of 5 Stars
Our real estate agency was not hands on enough. We feel there should have been more involvment with the entire purchase process itself throughout the entire process from our realtor.
1.5 out of 5 Stars
We have mixed feelings with out real estate agent. We love our home and are extremely grateful for her finding this gem and working tirelessly to find us the perfect home. We were a hard couple to work with not completely knowing what kind of a home we wanted and she joined us on the journey. As first time home buyers we needed more attention and explaining than what she gave us. She brushed off our concerns/questions with the majority of them falling of deaf ears. Once we were in contract we never heard anything from her until closing day. She not only didn't trust me to get my home buying homework done(paperwork) but rushed us on every decision to put all on trust in her.We do not recommend Roxanna. She is rude and plays off her bluntness as having a big personality. Her way or the highway mentality is what we felt from her. She was late to most of our appointments and would push it back a few minutes to be late to that time as well. She did not respect me and treated me like I was a child. Pressuring me to do whatever it was she asked right away or doing it for me.The example is on closing day I wanted to be present to all the documents I was about to sign and make sure I agree to everything before I call and take care of utilities. She gave me the info I thanked her. She told me I should call now since we were waiting in the Law firm office for our turn. I told her I would do it after our appointment and she than called the city and handed me the phone saying "you're #3 in line". Both Zenna and I were offended by her actions to do it for me and disregarding my comment to do it after the appointment.
5 out of 5 Stars
The agent I was referred to by Veterans United, LaDedra Shackleford (Reeves Realty), was PHENOMENAL. This agent moved heaven and earth for me, working tirelessly to find me my dream house, negotiated expertly on my behalf, and was an all-around rockstar in every way. I cannot rate her highly enough. I would never have made it through the home buying process without her. Her advice, expertise, market knowledge, and resourcefulness in finding me a home while I was several states away during the middle of the COVID-19 pandemic was top notch.
5 out of 5 Stars
Best Real Estate Agent, Jimmy went above and beyond to help us through the entire process. Very professional and excellent customer service. Jimmy was always there for us and also provide guidance and accurate information about the properties. He had the patient to deal with my constant changes and indecisiveness.Veterans United did a great job choosing Jimmy Lane to be our agent.Thanks
Laya and Bernardo Martinez
5 out of 5 Stars
Ute was absolutely fantastic! She was very patient with our wacky questions, and expedient in getting the forms to us to sign and explain anything we didn’t understand...which was a lot!
She worked to get us our home and found veteran discounts for many services. Ute obviously knows this business very well and we were very fortunate to have her as our agent. Will definitely recommend.
5 out of 5 Stars
I cannot say enough good things about Amalia Nungaray. She was fantastic. She made the process as easy to understand as possible and was there to help or answer any questions. I would not only recommend her, but would MOST HIGHLY recommend her!
5 out of 5 Stars
Joann is some kind of special. I learned a lot from her what I appreciate the most was she kept things real. Joann four seasons in Lexington Kentucky she’s awesome.
5 out of 5 Stars
Same comment as my loan officer.....he was very patient, answered every question I had, addressed concerns, and went to bat for me for what I wanted on the house.
The Right Agent Makes All the Difference