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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

100,821

Total Reviews

4.9
4.863540333859 out of 5 Stars

Out of 5 AVG. Rating

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4.5 out of 5 Stars
He was very nice and did a good job with helping us get the house we wanted.
4.5 out of 5 Stars
Irene was very helpful an diligent.
4.5 out of 5 Stars
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3.5 out of 5 Stars
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2.5 out of 5 Stars
1.5 out of 5 Stars
We HATED our agent Cindy Barnes with Berkshire Hathaway/ Fox Roach- she hated that I wasn’t a phone person since she was always on the road. She only heard about 20% but what she did hear she took as gospel. Had I known she was not a free service provided by VU (I was told “an agent would be provided for me at no cost) because the seller paid her the 3%. She cost us several extra days because she didn’t know how to do a lot of things - electronic documentation took her forever. We only saw her 3 times. Twice to show us the 6 houses maybe in total we looked at, and at closing. We were easy. We did all the legwork. Once she gave us access to the matrix we looked at everything available and told her we would. Yet she would still send us constant stuff (too late) or would call from her car (which, as mentioned, I hated). I am still waiting for a copy of my HOA agreement. The second time we looked at the house there were 3 copies laying around. But none when we moved in. None from the title company or either realtor. Yet her company proudly sent out a flyer about how SHE sold this house were in. She didn’t even send this one to us, we found it. It just felt like we were pulling teeth the whole way. She was busy, and in our area houses would sell before we could get a chance to see them with our agent. Part of that was an early miscommunication- that was later resolved but remained an issue with someone that lives so far from us.
0.5 out of 5 Stars
Wouldn’t recommend to anyone let alone another vet to the realtor. had very poor communication and was a promise the world type person and not much of what he said had any accuracy.
5 out of 5 Stars
Lori Thompson is the best I have ever worked with. She knows this area extremely well. Lori also knows pretty much everyone in the community we needed to work with through this and when we dropped her name in with insurance companies and others - they immediately expressed their respect for Lori. Her excellence was even more clear when the listing broker consistently would not respond or follow though on communications. Lori filled the gap and basically did the work of both agents in order to get us through the process.
5 out of 5 Stars
Amy is the best. She had to deal with me the most through this process and never did she let me down. She ensured I stayed on task and had everything done so I would close on time. Amy is also very knowledgeable on the VA loan process and real estate in general.
5 out of 5 Stars
Stephanie was great, she did an awesome job of juggling her duties of momma-hood and realtor. Answered all my questions and if she didn’t know she found out. She too was a pleasure to work with.
5 out of 5 Stars
Our relationship with our assigned real esate agent continues. Marilyn Mills exceeds ALL our expectations on making our home search and the buying process smooth, efficient, and professional!
5 out of 5 Stars
Wendy was fantastic and very personable. She and her assistant Jody were so helpful with knowing what does and does not qualify for VA loans. They made my home search very simple and quick.
The Right Agent Makes All the Difference