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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

101,037

Total Reviews

4.9
4.8635252432277 out of 5 Stars

Out of 5 AVG. Rating

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5 out of 5 Stars
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4.5 out of 5 Stars
Mindy Guevara was familiar with the financing approach of Veterans United and that was very helpful in moving the process forward. I would be pleased to recommend MIndy to others as well
4.5 out of 5 Stars
Oana Brown was exceptional! She was very helpful, I would have liked her to respond back to me sooner but I understand she is a very busy person
4.5 out of 5 Stars
Jeff was ready and available. The seller was not cooperating with us and I feel that that’s why it took longer than expected.
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4 out of 5 Stars
He was pretty good about showing properties. I do not think he was very professional with his emails to Veterans United loan officer and team.
4 out of 5 Stars
4 out of 5 Stars
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3.5 out of 5 Stars
He did his job well.
3.5 out of 5 Stars
3 out of 5 Stars
I felt at times like I was hunting homes down on my own. She talked to me as if I knew nothing about the home buying experience rather than speaking to me as an adult who is fully able to comprehend things at times. Communication wasn’t always where it should have been but she got it done for me!
2.5 out of 5 Stars
No comment.
0.5 out of 5 Stars
Our real estate agent Mark Perry from Homesmart handled our transaction very poorly. He failed to get us into house showings in a timely manner. He did not take our time into consideration or upcoming deadlines and waited last minute to fill out or transfer important documents between all parties. We purchased a home from a for sale by owner and I feel that he did not take our transactions professionally by procrastinating to complete certain tasks in a timely and courteous manner. He fails to keep both the seller and I updated in the transaction process. I had to consistently keep in contact with him to prompt certain inspections and document requests directly from the lender. At one point I had to go directly to the escrow company to retrieve Important contract information for the lender. The rest of the closing process I kept in contact with the seller, escrow company and the lending team to avoid any delays for the closing. The closing company EscrowSmart helped fill the many gaps created by our realtor.
0.5 out of 5 Stars
His communication was horrible and made my first home buying experience terrible. Very condescending and rushed me through the process like he didn’t want to be bothered.
5 out of 5 Stars
Tricia was the backbone of our efforts in finding our dream home in this market. She was very patient, kind, and respectful throughout the entire process. I must’ve had a thousand questions through this process and she answered them all without error. Tricia also stopped at nothing to show us homes no matter how last minute the request might have been. Even though she had many clients she was working with while working with us, she made it feel like all of her attention was on us.... that’s a great feeling when you’re making this kind of purchase in this current market! Can’t say enough good things about Tricia, 10 out of 10 & highly recommend!
The Right Agent Makes All the Difference