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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

100,869

Total Reviews

4.9
4.8635557009587 out of 5 Stars

Out of 5 AVG. Rating

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4.5 out of 5 Stars
ALSO HELPED WITH PROBLEMS ALL THROUGH THE PROCEDURE
4.5 out of 5 Stars
Helpful
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4 out of 5 Stars
She was great 99% of the time but I felt like she wasn’t really advocating for me.
4 out of 5 Stars
3.5 out of 5 Stars
3.5 out of 5 Stars
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2.5 out of 5 Stars
Minimum effort.
0.5 out of 5 Stars
My Jorge was late to every meeting we had including the closing. There was a two and a half week period where he didn't respond to calls or text messages. Prior to closing day he assured me that the previous owner had clean out the house. Imagine my surprise when I get to the home and every bit of furniture was still in the house. Now after closing I've spent hours cleaning the home and removing personal effects from the previous owner, and I am still no where near done. Further more he insisted he accompany me to the closing, making it seem like his presence was require despite the title company representative indicating that he was not. He fell asleep during closing and when he was awake he kept repeating how much he still had to do for the day. He did not do his final walk through of the house, or any walk through for that matter because I discovered after closing that the oven is completely non functional after the previous owner insisted that it worked. My experience with Jorge made an already stressful event absolutely miserable, and were it not for friends using VU and getting great realtors I would hesitate to use Veterans United again.
0.5 out of 5 Stars
James made my first experience buying a home truly terrifying. I pray I never have to deal with a real estate agent like that again. He was trying to charge me an extra fee of $595 for The agency/administrative/broker fee and it is VA non-allowable fee. After he was told that, he proceeded on telling me I can pay him under the table for it and I told him that I was supposed to pay that money & he said I only think that because the loan coordinator told me that.
5 out of 5 Stars
Mel has been a wonderful and outstanding realtor throughout the process of buying this home. Mel is well versed as a realtor and has been remarkable in the finesse of walking us through this process. Mel provided an open line of communication with valued advice and assurance throughout the process, making this homebuying experience a seamless, enjoyable journey. Rapport was easily established with Mel that came with a sense of trust and familiarity. We couldn’t have found a better realtor and we are forever grateful! Thank you, Mel!
5 out of 5 Stars
Tammy was great. Even though we were 3 time zones away, Tammy ensures we were kept up to speed and responded to our last minute requests with no arguments. She was able to do digital viewings of homes and gave sound advice on what offer we should submit. We were very nervous to buy sight unseen, but Tammy gave us the confidence we were making the right investment. We love the house we are in now!
5 out of 5 Stars
Carly was excellent. Her team was excellent. And we would use her again in the future. I’ll definitely be sending her referrals in the future. She kept things on track. She made us feel like we were her priority the entire time. She was our advocate and we felt that. Definitely appreciate all that she did for us!
5 out of 5 Stars
Absolutely loved Malinda. She was there to answer all of my first time home buying questions and provided me with everything I needed to close on my new home in a timely manner. She was an expert on current market trends and had some outstanding advice and suggestions. Would highly recommend.
5 out of 5 Stars
Alexandrea was a great real estate agent she went above and beyond in her duties she stuck with me all the way to the end. This was not an easy closing when things seemed to be going badly she always managed to get things worked out. This is a tough market and her services were invaluable.
The Right Agent Makes All the Difference