Veterans United Realty Reviews

• Army

• Army

• Army

• Navy

She was friendly and polite at all times but like many agents I have dealt with in the past generally knew very little about the properties and sometimes recommended properties that didn't meet my needs.I realize that agents tend to live in their own little world but it turns out that both myself and the seller wanted contact with each other. They had furniture they wanted to sell, we wanted to buy some of the furniture and neither realtor wanted us talking to each other. Neither of us were looking to change the conditions or terms of the agreed upon contract, nor otherwise interfere with the process of the sale. When I pushed the selling agent about contact, (I was at the point of driving down and knocking on the door), she put us in touch by email and we were able to visit. Learned a lot about the property and unique features, the neighborhood, etc. We became friends and had there been no contact between us the delays in closing would likely have been a problem that could have soured the deal.The agent was satisfactory.

• Air Force

Ok

• Army

I’m going to be completely honest in our opinion of our realtor rather than just being nice, which is what we tend to do, due to the anxiety we experienced throughout our home buying process with him. I felt my agent was working for the seller rather than me and our family. We made an offer on another home initially, which he advised some pretty outrageous terms. Since we knew this was a sellers market, we took his advice. While waiting for the offer to be accepted/rejected, my husband and I discussed the recommendations he proposed and the offer we made. We came to to decision to withdraw our offer even after it was accepted. We preferred to lose all the money we put into the purchase after we determined the house would probably not appraise for the amount we were going to pay for it. In fact, we felt it would appraise several thousand dollars less. When we made the offer on the home we eventually purchased, he was appalled and said he didn’t feel the offer was strong enough because we offered asking price with only a 3% escalation. He said he wasn’t confident we would get the house since it was not a very strong offer. It was at this point that he completely lost interest and became very scarce. He was difficult to reach with questions or concerns regarding the second home we were attempting to purchase. When the inspector came back with the results of his inspection and we wanted the seller to address some of the issues, our realtor didn’t want us to ask them to do anything. In fact, because he did not relate information to us that the seller’s agent had requested, the sale was one day away from being withdrawn by the seller as per the seller’s agent. We informed him the seller’s agent asked us to remind him that he needed to return a letter to her. It was only then that he brought it to our attention that the seller requested we sign an agreement to purchase the home if she agreed to a few of our requests (the letter the seller asked us to tell him to send to her). The walk through FaceTime that he provided was very hard to follow and he left rooms off the tour. Videos and photos were all I had to go on to determine if this was the house for our family, not to mention that he smacked his gum throughout the videos and every discussion which was very distracting and unprofessional.
I didn’t feel he was interested in our needs at all once he had made the sale. Prior to the closing, he projected an image that he couldn’t be bothered with our needs. If we had been unable to speak with his assistant, we would have cancelled the entire process and looked elsewhere for another company. We only found out that we could speak to his assistant two weeks before closing. We looked to him for advice and guidance during this process and we didn’t get it. His only advice was to offer considerably more than the asking price and refuse to have any identified problems brought to then sellers attention. The only reason I didn’t score him a 1 is because he did come out on a Sunday to meet with my husband to review a plumbing issue that was identified in the inspectors report. Communication with him was like pulling teeth, he just didn’t want to participate. He was very slow to return phone calls or even reply to texts, and on several occasions his response to complicated questions was merely one word. In fact, my husband and I reached out to others for answers and when he finally did respond, not only did we have the correct answer, but his answer was incorrect and irrelevant. There are many other examples of why we felt he was unconcerned and disinterested in our business but I’m not sure there is enough space on this form to include them. All in all, we will never do business with him again and obviously we will not refer anyone. In fact, if we know anyone who may be using his services, we will advise against it at all costs.

• Air Force

Tim was terrible for a fist time home buyer. He was late to every encounter by 30mins or more. One of which if I did not call him prior too I would of been the only one to show. After my offer was accepted I did not hear back from him at all. I had to contact the sellers agent for info. Hope he gets what ever is going on sorted because my experience was tarrible for a first time buyer compared to others.

• Army

Not attentive, I had to reach out for everything, we had to find our homes to look at, she was literally NO help. The only reason we stuck it out with her was basically an ethical decision since she took us to view the home we found. She was a nice person, but just because you're busy, doesn't mean we deserve to be on the back burner.

• Army

AWESOME! We hit it off from day one. And, that very day he showed the home I now own. Joe is not just a realtor. He is someone, who genuinely cares about getting you into the right home, and a Great Guy. He will bend over backwards and do flips for you. He's just that kind of person. The guy helped pay my closing costs with his very own money and text me while on vacation to let me know I was on Record. Who does that? Joe does! Thank you from the bottom of my heart.
PS. Joe is now my Go-To Guy, when it comes to future ventures in real estate.

• Air Force

Sara is truly a selfless professional. Understanding the dynamics of this seller's market, she moved swiftly and efficiently to ensure we had a competitive edge. From early morning to late evening hours, Sara's willingness to show us many homes at times most opportune for my family demonstrated how dedicated she was in helping us become first-time home owners. Here's the reality: Sara did not only help us achieve our dream of owning a home, she actually led us to our dream home. Sara will forever hold a place in my family's heart!

• Air Force

Mike, our realtor and his team were awesome. Always available for questions along the way. Always available to show us houses. They took time to explain and let us make decisions without pressure. They were attentive all the way through and a pleasure to work with.

• Navy

Louann was very personable and a pleasure to work with. She was a huge help in the process of finding our forever home. She was always quick to respond to our needs. It was such a great experience because she was always there to provide advice and support.

• Army

Excellent experience, Miss Peggy ( assistant) went far and beyond her spectrum, loved that family feeling with her help ... always one step ahead and was willing to be my voice and hear and notified me every information of the process

• Army

Mike was absolutely amazing and will refer anyone looking to buy or sell to him. I can't say enough how hard he worked for us and he did his best to absorb any stressors that came our way. 10/10

• Army

David gave me such great advice and guidance, that it made the process very easy. He made himself available evenings and weekends for questions. He was never hard to get ahold of.

• Army

Alexa was such a joy to have by our side in our home buying journey. she made the best accommodations for us that made the whole process less stressful. She was the absolute best.

• Army

Outstanding determination and effort on getting me the house in this extremely challenging market. My realtor was strategic as to how we could stay competitive with our offers.

• Marine Corps

I can't say enough about my real estate agent. Stephanie has been so good to me and my daughter. She went above and beyond to see that the whole deal was fast and efficent.

• Air Force

Lindy did a great job with finding the best house for me. She stayed in constant communication with me, and took the extra time to help me understand the process.

• Marine Corps

Christy Brawner Thomas took the time to understand what we were looking for and went out of her way to get us into seeing home even with short notice.

Ingrida Dickerson is a very hard working realtor! She really puts her clients first and always keeps the client informed of everything.

• Air Force

Liz was friendly and always available when I had questions. I am a first time home buyer so she made the process really easy.

• Navy

If I could give Marzena a 20 out of 10 I would. Hands down the best agent for us! She will be a life long member of my family!

• Army

very knowledgeable and understanding. worked had to meet out high standards and needs. Very happy to have her as an agent.

• Navy

Her patience with us was just outstanding. She knows inside out the whole procedure and follow from Veterans United

• Army

Excellent. Kimberly worked far and beyond for us. I will most definitely recommend her to any potential home buyer.

• Navy

Amazing contact. Found our dream house on the first day. Very understanding about special requests we had

Defiently recommend!! She's verry on top of everything and will definently help you out alot!

• Army