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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

93,609

Total Reviews

4.9
4.8516381971819 out of 5 Stars

Out of 5 AVG. Rating

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4.5 out of 5 Stars
Our real estate agent, KImberly Sylvester-Stuart was great to work with. She is a go-getter and has a no nonsense mentality. She’s also not afraid to speak her mind which both my wife and I respected.
4.5 out of 5 Stars
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2.5 out of 5 Stars
This a tough one to rate. I really am thankful for her during the searching process.The issues came in regards to home inspections. I was under the impression it was part of the process not just the VA appraiser inspection. The end result was (is) having to purchase a new heat pump on the same day we closed. Even though the seller agreed to fix as we found this during on of our walkthroughs, it was only temporarily repaired.On June 27, it was communicated that the sellers dad is a HVAC specialists, he went over and checked everything and he said the capacitor was going out and there replacing it and will have everything in good working condition. The was not the case as the sellers dad was not the one looking at it, they contacted a local company.Later during the week of closing we were told the heat pump was repaired and had a receipt so if anything were to go wrong it would be covered under warranty. They wanted us to have that but everything was in GOOD working condition.We had to call to contractors that first weekend just to be able to prep our house to move, neither could repair the heatpump and stated the unit would need to be replaced.The joys of moving into a house quickly eroded, it was bad communication and did not always feel represented well during this process. I don't think our realtor purposefully miscommunicated but shelling out 10k the first weekend doesn't set well. I do feel the seller does not have integrity and did the minimum to get the sale. The end of the day, the seller and agents got their checks and we got a bill.We are happy to be in the house, and we will have a new heat pump for many years to come.
5 out of 5 Stars
Adam did great. We had a rough time getting a house due to a sellers market where most houses seem to be going 30k over asking. I found Adam to be knowledgeable of the area and of his trade. We put in quite a few offers and Adam never hesitated to put in as many offers as we wanted to. He was always accessible, friendly and willing to help.
5 out of 5 Stars
David and Szana were outstanding. This was my first time buying a home and they made me completely at ease. Someone was always in contact with me and I never felt alone throughout the process. I will definitely be recommending VU to all my family and friends.
5 out of 5 Stars
Aimee went above and beyond as our agent. She made tremendous efforts to find a home fit for our family and also guide us through the process as first time home buyers. Her knowledge, confidence, and enthusiasm put our minds at ease throughout our journey.
5 out of 5 Stars
Melinda was wonderful. She was not pushy. She encouraged us every step of the way. Melinda is very knowledgeable of real estate and rules. She was definitely an aset to have on our team!
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5 out of 5 Stars
Donna was always there no matter what time I called or text her everyone should have her for Realtor she is very knowledgeable about her job and has the answer for everything!
5 out of 5 Stars
Latonia was very professional, organized and timely. She was a pleasure to work with and I will recommend her to anyone buying in the same area she serves.
5 out of 5 Stars
She was the greatest ,she stuck with me ,and helped me through the whole process calmed my fustrations and made my dream of finding a home come true.Th
5 out of 5 Stars
Twila was an absolutely amazing realtor. Very hardworking, easy to communicate with and a pleasure to be around. We would recommend her to anyone!
5 out of 5 Stars
Dianna was also extremely helpful. She guided me through all whole process and answered any questions I had along the way.
5 out of 5 Stars
Jim was great. We had some challenges getting to closing on our home but he was right there making sure it would happen.
5 out of 5 Stars
Lori Hilliard was a angel, we had issues arise with the home and she stood beside my wife and I. 10/10 Amazing.
5 out of 5 Stars
Efforts were consistently directed at insuring my interests were represented and protected at all times.
The Right Agent Makes All the Difference