Veterans United Realty Reviews

We were warned about using Keller Williams International due to the past rumors of being treated/feeling like "another number." Two years ago, my wife and I were utilizing another real estate agent (Ohio - Donte Scott) and were spoiled by the great customer service/guidance throughout the home searching experience. We could not find the home due to financial circumstances, but we compared the same experience/attributes as Mr. Scott gave us. Aubrey Eckerlin was our real estate agent initially called us to get info, setting us with houses we would like to view (which was great). Since then, we felt the total opposite. I prefer contact via phone, but was never called (only when I requested). We were not given any tips or assistance. When requested projected numbers for cash to close, those numbers provided by Mrs. Eckerlin, were WAY OFF; $3000 - $4000 off. When giving the offer, we felt she was in support of the sellers and not us; not giving us any guidance. We complained to Mr. Murray of our experience and he recommended to limit contact with her. When viewing five homes, SHE WAS NOT EVEN THERE! FIRST TIME WE SAW HER WAS AT CLOSING! I leaned on my mentor (my father) and Mr. Murray during the process and they were shocked she was not at the viewing and inspection. Long story short, my wife and I could not wait to close and leave the closing location.

• Air Force

My Real Estate Agent was immature and gave me the impression he was just there to pick up his check at closing. I would not recommend them to anyone. They consistently displayed poor communications between each other, my home inspector, the VUHL team and the seller's agent. When I would ask him to contact me, often several days would pass before I would hear from them or a member of their team. Repairs to the house that he informed me were completed were not completed by closing and I was highly offended by that. The only reason I proceeded to close was because I knew they would not apply their energy or resources to advocate for me and I wanted them out of my life and to not have to talk to them anymore. I almost walked away from this loan because I distrust and dislike this person that much. They reminded me of a shady used car sales person.

• Army

Daniel was my real estate agent who expertly handled all aspects of getting my wife and I our new home. Zero stress, straight forward, and genuinely exact on how and when every step of the contract process was going to occur. Daniel went out of his way to make certain that we felt comfortable and confident in buying our new house. Every interaction, and each transaction regarding inspections, rapid and clear/concise communication with the sellers, combined with his vast knowledge of the local housing market put me and my wife at ease right away. I was extremely surprised and delighted with how well-organized and efficient buying our first home was; all thanks to Daniel. His authentic, caring demeanor gave us the confidence to press forward with our offer, and his guidance during the entire experience was vastly better than we expected. I would highly recommend Daniel to anyone who is ready to buy a property, and wants to feel perfectly taken care of from beginning to the end.

• Air Force

Lynda Dinner was and is a super realtor and person. She went above and beyond from showing to making me feel that everything was doable. She and her husband personally assisted with a couple of small repairs to the home.
She exhibited a lot of patience with my worries, concerns, apprehensions, and multitude of questions.
I really appreciated her as a realtor and her optimistic attitude, like if you really want it, we can make it happen!
I would recommend if you're purchasing in Northern Michigan, look her up!

• Army

Because of Mrs. Alicia, I learned a few things about how properties are valued. Which in return helped me to choose a home that was listed well above my preapproval rate but sold for less than my preapproval. She is overall a great realtor and I would prefer to work with her on an real estate adventure in the future. I would recommend her to anyone because of her excellent and dedication. She felt like family!!!!

• Army

Sheila Rejas was great! She stayed in touch with me throughout my home searching process. She gave me great advice and was very informative. Shelia went above and beyond on helping me search and find the right home. She was also extremely patient with me and my busy work schedule. As a first time home buyer I couldn’t have asked for a better real estate agent.

• Marine Corps

Matthew Armstrong was always available to answer my questions and helped me every step of the way to help me find the perfect home. Even when I was not available to do a tour we still did it online and when I arrived to my destination we did another tour to follow up. Overall, my first home buying process was awesome!

• Air Force

Mrs. Benito was more than expected to have as an agent. Knowledgeable to how home buying works was very patient with me during my search for a home. Very focused and professional I will refer anyone I know looking to buy or sell a home. From what I heard from people going though 2 to 4 agents I'm glad I got her!

• Marine Corps

Erica and Ann we cant say enough about them. They were always there to take us to houses and pointed out factors to look for when purchasing a house. They were awesome. We will miss spending time with them but thankful we got into the house that we did. They are fantastic agents.

• Air Force

Rita also displayed exceptional knowledge and professionalism during our entire home buying process! We are very happy and appreciative to have had such an outstanding real estate agent working with us and will also look to her in the future for any other needs that we may have.

• Army

David was a real pleasure to have as a agent , he walked through the home buying process very carefully, and presented me with a lot of good sound advise , being that this was my first time purchasing a home. Very helpful and very hands on through out the loan process.

• Army

Nakia is a bull at heart about taking care of business and her client. Her patience is hands down and unmatched. I have already referred her to family members taking interest in the Houston area. Nakia was a match made in heaven and a darn great agent. Perfect asset!

• Marine Corps

Dani Scott is amazing! She is more than willing to put in the foot work! And super knowledgeable! She will answer her phone at all hours of the night and is always willing to assist with anything you need! If we ever move again I wouldn’t use anyone else!

• Army

Christina Gamez is an awesome caring real estate agent, she went above and beyond to get the repairs done so that we can move in, even before a few minor repairs were completed she was able to get us moved in. I would recommend her to my friends and family.

• Navy

Mary Ann Hilyard was a solid professional. Like the rest of the team, she was always there is I had a question or needed an assurance on how the process was going. She made my home buying experience a joy and I would gladly recommend her to anyone!

• Air Force

Anna was AMAZING!!!!!!!!! She was patient and got to know me and what I was looking for in a home. Even with the incredibly challenging market, she made this trying process so much better. I cannot say enough good things about her.

• Navy

Tony Esposito and his sons worked very hard on our account from the sale of my old home to the purchase of our new home love these guys treated us like family would recommend him and his team to anyone

• Army

What a great agent Sherry was. Always answering our questions and the because she did a face time tour of the house we brought we said sold! Always on top of everything.

• Army

Allisyn is and outstanding real estate agent very courteous very friendly very acknowledgable she is 💯 💯 💯 💯👍👍👍

• Army

I couldn't have asked for a more supportive and helpful real estate agent than Meaghan McRae. She was wonderfully encouraging through the home buying process.

Shirley Lampkin was able to guide us through the whole process. Being first time home buyer, this helped eased the stress of making such a big purchase.

• Marine Corps

Great agent, went above and beyond on meeting with me at the vast amount of homes I saw and put in the offers and kept me informed the whole time!

• Marine Corps

Sabrina and her team was great and will definitely recommend to friends and family. Always keeping us in the loop during the whole process.

• Air Force

Chris was a charm to work with, she kept me at ease through this giant life transition. Was always available, and quickly responded.

• Air Force

Andrew was great about getting our contract started and staying in contact with the sellers to stay on schedule for closing.

• Army

Incredibly knowledgeable and fantastic at his job. Explained the process to us with a positive outlook on the entire process

• Army

Blake Billington is an outstanding individual that knows how to calm people down during the stress of home buying.

• Marine Corps

Compared to other real estate companies. The experience I had could not have been any better, highly recommended.

• Navy

Ross made himself available, and answered our many question, as well as built great rapport with sellers.

I recommend the real estate agent he was very knowledgeable connected and did an overall great job!!!

• Navy