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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

98,464

Total Reviews

4.9
4.8523927526812 out of 5 Stars

Out of 5 AVG. Rating

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4.5 out of 5 Stars
4.5 out of 5 Stars
4 out of 5 Stars
4 out of 5 Stars
1 out of 5 Stars
Jim lacked communication, we would have to contact him countless times before he would respond to us. We asked him multiple questions over and over again and never got an answer to them. He lacked urgency to complete task & constantly bladed delays on veterans United. I feel that he added a lot of unnecessary stress to our home buying experience.
0.5 out of 5 Stars
I saw Lance once during this several month process, and he seemed disorganized. We didn’t receive the exclusivity contract until days after closing. We weren’t told ahead of time who our closing attorneys would be until after they contacted us, and we had told them after they emailed us several times we didn’t know who they were and wouldn’t be sending them any sensitive information until we could confirm with Lance they were indeed our closing attorneys. Perhaps this would be normal for other first time buyers, but we have a lot of experience with realtors, we have spent years trying (and failing) to buy a home in Atlanta’s aggressive market, and are familiar with how an Agent should perform and when we should sign what, and the general steps of the home buying process. He didn’t want to help us renegotiate the contract after the inspection, insisting we were getting such a good deal that we should leave it alone. He was in a rush to close, and went so far as to suggest we close at a Starbucks while I was on call at work, which seemed benign at first, but while I was actually closing (for the first time in my life) taking into consideration the importance of the papers being signed and the explanation and advice of the closing attorney of said papers, it seemed crazy to suggest this could be done at a loud busy Starbucks on a Monday morning while I might have to rush out mid-closing to answer a work issue.
5 out of 5 Stars
I have worked with realtors to sell and purchase in several states and have at times wondered why I was even needing a realtor as I did most of the work. Not with Crystal Browning. She is worth every single penny of the commission and then some.Responsive, professional, intelligent, and fantastic negotiation skills. Nothing phases her and I could not think of a better real estate professional to help navigate buyers through this market.The most important thing to me is that she was very easy to communicate with and despite her insane schedule, she still makes you feel like your her only client when she is with you or communicating via phone.She has a background in property management and renovations, so her insight is invaluable when evaluating a prospective home.Without Crystal navigating negotiations during the process of the home purchase and required repairs, this sale would not have happened.
5 out of 5 Stars
I can’t say enough about how amazing Stacy is. She definitely went above and beyond what would be expected of a relator. I worked with Stacy while I was assigned to an overseas base. Stacy alleviated the stress associated with the process of purchasing our home while in a different country. Stacy’s friendly, outgoing & professional. She definitely has her clients back & will surpass any expectations one would have for a relator.
5 out of 5 Stars
Miss Monique Edwards was awesome to work with. She went above and beyond anything we could have ever expected. We are so grateful Veterans United paired us with Miss Monique. Monique's knowledge of Real Estate is on a very HIGH level. She provides outstanding customer service; she is very professional and keeps a cool demeanor all the time.
5 out of 5 Stars
My Real Estate Agent Karen Chavez is/was amazing. I want to thank her for all the fantastic work she's done for me. Thank you for going the extra mile for me on every step of my home buying journey! I could not have done this without you, and I am so grateful for your assistance, patience and expertise.
5 out of 5 Stars
Jen was absolutely amazing. We litterally would not have this house if it wasn't for her. Our offer was initially rejected and the only reason they considered our offer was because she checked back with the seller. Thank you so much from the bottom of my heart!
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5 out of 5 Stars
She was wonderful and truthful with me, she also gives me options to makes sure I am making the right choices. I thank her very much for what her and the others have help me through.
5 out of 5 Stars
Etta Flegle was wonderful. She was very patient with us throughout our journey. If we had questions she would get us answers. She is very knowledgeable and great at what she does.
5 out of 5 Stars
From day one, Keneshia has been outstanding. She listen to my request, and I cannot say enough about her. Very knowledgeable and made me feel at ease. Thank you.
5 out of 5 Stars
My real estate agent was quick to respond with any questions I had. She helped me find my ideal taste in a home and helped me quickly find what I was looking for.
5 out of 5 Stars
Michelle was very helpful and really good in helping my wife and I find what we were seeking for a home that would be right for us.
5 out of 5 Stars
My real estate agent was great in helping me get into a home. Told the truth about the market and helped with whatever I needed.
5 out of 5 Stars
Lilly helped out from the get go. Once she knew what we were working with, she got us what we needed and wanted in a house.
5 out of 5 Stars
The rating I would give this young man would be a 12! Friendly, helpful, and responded to my questions in a timely manner.
5 out of 5 Stars
She called and texted weekly. Everything she told us happened and she took the time to explain the hows and whys.
5 out of 5 Stars
Jeremy King worked very hard to see we closed on our forever home. Professional and a pleasure to work with.
5 out of 5 Stars
Communication was great. Coordinated with loan team and made the entire process very easy and worry-free.
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5 out of 5 Stars
Worked with Hannah to get things done and she was always quick to respond to questions I would have
5 out of 5 Stars
They help me every step of the way and work with me on everything I highly recommended.
5 out of 5 Stars
Ron was great and would recommend him to anyone looking for house in the area.
5 out of 5 Stars
For my first time buying a home and my forever home amazing- thank you!!
5 out of 5 Stars
She was great. Always willing and to show even last minute.
5 out of 5 Stars
Amazing, and knows how to get things accomplished.
5 out of 5 Stars
Timely, efficient and very easy to work with.
5 out of 5 Stars
Michael was a great help he did what he could
The Right Agent Makes All the Difference