Veterans United Realty Reviews

• Army

• Marine Corps

• Army

• Marine Corps

• Navy

• Navy

Anonymously, the worst realtor you could imagine. He was recommended by Veterans United as a "top realtor in the area"--turns out he has less than a year of experience and more importantly is NOT a top realtor. Here are just some highlights:
-Told my husband and I a home we were extremely interested in was taken off the market without any explanation. This was just a few hours after I got off the phone with the listing agent and knew it definitely WAS on the market. It was located a further drive from the other homes we were looking at that day, so my guess is he said that to dissuade us from wanting to go look at the house. After we clarified that with him, he later told us something to the effect of "oh yeah I guess it was put back on the market".
-Knew essentially nothing about the homes we toured. We knew more about the features, etc than he did
-Blindly sent us random homes to look at without thought of what we were looking for. He often sent homes we said we were not interested in--he sent us one home we physically toured and did not like, and the next day we received an email about that home asked if we would like to tour it
-Sent us and email at the tail end of underwriting, specially addressed to us so it was not a mistake, explaining how we could get pre-approved with a different mortgage lender and gave us the contact of the woman working for that lender
-No negotiation skills whatsoever
-Repeatedly protected the interest of the seller, to include trying to push me to close in the middle of the AM (while working as a physician on the stroke unit at a busy hospital) after I said multiple times it was impossible to do so, because it was in the best interest of the seller's timeline, and trying to dissuade us from doing a final walkthrough because the seller did not have a babysitter and so as not to disturb them
-Our contract had a repairs amendment with multiple items on it. We asked for the receipts of the repairs (as per the amendment) numerous times. He did not furnish it until the day before close, which was a holiday, despite the fact the repairs had been done weeks before. He only furnished us with the receipts because we kept asking, otherwise I'm sure he would've forgotten.
-Odd social/communication skills. He frequently had a sarcastic laugh inappropriate to the context of the conversation. This was ok at first but when you have something unfortunate going on (i.e. when we found out the sellers did not come through with some repairs on the amendment and we may have had to push our closing back), you should not be sarcastically laughing about it
-Overall poor communication skills and not a proactive person. I honestly feel real estate is just not for him. I hate to be this up front but I am hoping to protect another first time homeowner from experiencing what we went through. Please do not recommend him again.

• Air Force

Terrance was an amazing agent as well as welcoming throughout the buying process. He definitely lightened the load for me throughout the transaction and I'm happy to now call him a friend!

• Army

Tyler and his fellow agents did an outstanding job not only looking for a home but going the extra mile with due diligence on the properties we inquired about! We can't thank them enough!

• Navy

I was very worried about the real estate agent that I would be paired with. However, working with Jane was fantastic. She was amazing and I would recommend her to everyone and anyone.

• Air Force

Seemed to drop what ever he was doing when we call to look at a house. If he didn't have the answer to our question he would find out. Great guy.

• Air Force

Todd took extra time and care to ensure we were placed in the right home, as well as informing us about everything he could.

• Army

Ashley Tucker was great in showing me exactly what I was looking for and stayed with it until I found the property I liked.

• Army

My real estate agent was always there for me, even after hours. She went above and beyond for me! She was a superhero!!

• Army

Dawn was outstanding.She went far above with both looking for homes and helping with the closing.

• Air Force

Amazing team!!! Can't thank them enough

• Army

• Army

• Army

• Army

• Navy

• Army

• Army

• Army

Real estate agent was good until the final walk thru. Found a few things that weren't fixed on the inspection amendment. Buyer real estate agent said they'd take care of it so we close on time. After closing only 1/4 of the work that the agent said would be taken care of got fixed.Real estate agent will tell you what you want to hear so you close on time and they get paid. Didn't stand behind their word and didn't even try to renegotiate if something changed. Real estate agent is a veteran, what a way to treat a fellow veteran. Would not recommend to others.

• Army

not a good experience

• Army

This is Jeremy C. Haynes. I recently connected Veterans United in my hopes of home ownership. I was immediately connected with Dezmond Perkins. He reached out to me via phone within less than 30 minutes of me contacting Veterans United. We had a pleasant introduction and conversation. He took the time to explain the who, what, why and how about Veterans United as well as his role and responsibilities and provided a thorough explanation of the process.I was not working with a realtor, so Dezmond introduced me to Peri Duncan. Ms. Duncan reached out to me and introduced herself and shared her background and experience in the home buying industry. Peri asked questions of me to best match me with the best possible home, taking in my desired location, price and features of a home most important to me. She made herself available, did her research on properties/builders, areas and incentives. She really fought for me to get the best bang for my buck. And she made sure the seller/builder keep their word. She handled things as if it was, we’re doing the home purchase.Once I selected a home for purchase, I met with Daniel. He walked with me hand and hand through the underwriting process. Daniel kept me well informed of the process and what was needed of me. Dezmond, Peri and Daniel throughout this process keep me well ahead of the game in the communication we all shared! We were all on the same page from Day 1 with one mission to accomplish.It is because of their knowledge, level of expertise and commitment I was able to successfully cruise through this process with little to no hiccups.This Team of Dezmond, Peri and Daniel is AWESOME and AMAZING. They really shined and represented Veterans United well with a service of excellency

• Army

Crystal will work with you to make your desires a reality. Crystal is also very well versed at dealing with other real estate agents. When there were disagreements about certain verbiage in documents, {Agent Name} was patient and worked through some tough situations without breaking a sweat. Their cool, calm mindset kept my anxiety low and gave me the confidence they would get the job done – and they did!Their promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. I’ve already recommended him to two of my good friends. When I am looking to buy again I will not hesitate to call Crystal.

• Air Force

Kelly Saxton is a rockstar going well above and beyond anything that we expected from videos to taking time out of her day to do legwork for us it wasn’t necessary. She actually took time out of her night To go get a package off of our soon to be new home and bring it inside… We are definitely gonna buy her dinner when we get to Florida

• Air Force

Jen was awesome, she made sure that I found the perfect house, there some homes that caught my eye but Jen showed me the bigger picture and why the home wasn't the right one for me, and she was very supportive when I did find the right home and that is why I have the awesome home that I am in now.

• Army