Veterans United Realty Reviews

Working with Brittany Pursell was truly an incredible experience, especially as a first-time homebuyer. She was there for me every single day—always quick to respond to texts, calls, and endless questions, no matter the time. Her patience and willingness to explain everything made a complicated and often overwhelming process feel much more manageable.Brittany didn’t just do her job—she went above and beyond in every possible way. She made sure I felt informed, supported, and confident from start to finish. It was clear she genuinely cared about helping me find the right home, not just closing a deal.On top of everything, she surprised us with an incredibly thoughtful housewarming gift, which just speaks to the kind of person she is. That level of care and generosity is something you don’t come across often.I honestly couldn’t have asked for a better agent. Brittany sets the bar unbelievably high, and I would recommend her to anyone without hesitation.

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Pam was great, knowledgeable, patient, and willing to answer any question. She was really forthcoming, and great at choosing but also letting us know we can pick our own houses to look at. It was a really great and also really easy process.

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Waldo was a very knowledgeable agent. He spoke English and Spanish which helped my mom understand everything and I appreciate that greatly. He was very professional and I would definitely recommend him to anyone looking to buy a home.

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Thank you, for your service and giving me my own home.

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She was knowledgeable and always kept us informed

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Love Jennifer she is awesome

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Travis was great!

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It should be 20!

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From the start when Brittony was assigned to me we looked at 3 houses total (1 open house, 2 scheduled walkthroughs) When i told her what i was looking for and the area i wanted to look at and the areas i didn't. but would send me houses in areas i wasn't a fan of. This house had an open house and I told her about it and she wasn't going to go and told me good luck on the open house. After the walkthrough and as i was leaving she showed up without notice and walked it again. And i decided to pull the trigger on the offer.
In the 2 month closing period the communication was terrible. only time she would contact me was when she needed something signed. No patience as i work a very busy job as a HVAC Technician. Things i requested to be on the contract were not on there when i found them to be incomplete and she stated weren't on the contract which is 100% on her.
When it came to conversations on Veterans United she would give false statements even though i communicate with Veterans United during every step.At the end of it all I'm not pleased nor would i recommend her to anyone i come across going through this journey of Home Ownership

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She was enthusiastic to help me on every step of the way. She was very straight forward and willing to suggest on any property she sent to me. I will rec9mmens her to friends and I won't mind to work with her in the future

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Maria was amazing. I contacted her over a year ago through Veterans United, and she followed up with me continuously to get me prepared for my big move. Would also recommend her to anyone who is moving into the area.

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I mostly worked with the real estate agent's assistant, Kayla, who was extremely patient, helpful, and very positive throughout the entire process.

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