Parker R.
December 19, 2024
Kyle V.
December 19, 2024
Jordan S.
December 19, 2024
Zach D.
December 19, 2024
Jayde S.
December 19, 2024
If I could leave a negative 10, I would. I started the home-buying process following a short-notice PDS notification to move from the midwest to the east coast during the winter holidays. I was assigned Merfat Mohammed from Coldwell Banker Realty. She was very curt and did not communicate certain aspects of the home buying process clearly, leaving me feeling blindsided often. There were a few times where Merfat went around me to prompt either the loan officer team or the title company to call me if I wasn't moving fast enough for her. She also would interject herself into emails between me and other parties involved in the home buying process in a demeaning way. It became so contentious, that I called her broker, Debi Hughes, to try another alternative of finishing the sale. When I first spoke to Debi, she told me she was aware that Merfat can come off abrasive, but that she works very hard and means well. I informed Debi about the issues I was having with Merfat, and asked if I could have another realtor carry out the remainder of the sale with the understanding that Merfat would be paid for her labor. Debi agreed, and assured me that Merfat would not contact me again. This, however, was untrue as I continued to receive emails and texts directly from Merfat for the remainder of the sale, despite circling back to Debi about this and receiving written confirmation that Merfat was told not to contact me again. To add insult to injury, Merfat alone was present at the final inspection and at the closing appointment. Debi did not tell me Merfat would be there beforehand which made closing extremely uncomfortable, and put a huge damper on what was supposed to be a happy day. When Debi asked me how closing went afterwards, I told her I was unhappy at closing because Merfat was there, and that she should have told me that Merfat would be there in her place so that I could mentally prepare due to the circumstances. Debi informed me that she herself couldn't be there, and that Merfat insisted to be there, which gave me the impression that what Merfat wanted was prioritized above the satisfaction of the customer. My entire experience with Coldwell Banker Realty was poor and I was handled with no compassion, despite completing this sale during a short notice-PCS and all parties being aware of this piece of information. I would never recommend Coldwell Banker Realty to any other military member or veteran.
Wyatt R.
December 18, 2024
She was the best! She was patient with me and definitely was there for me while looking, pointing out some issues in houses. She also provided great customer service.
Chase D.
December 18, 2024
Stephen O.
December 18, 2024
Dominic V.
December 18, 2024
Michael D.
December 17, 2024
Fred did a great job. Very attentive to our needs.
Flint W.
December 17, 2024
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Kodi H.
December 17, 2024
Kayla R.
December 17, 2024
Anthony P.
December 17, 2024
Andrew S.
December 17, 2024
Paul D.
December 17, 2024
Dominic B.
December 17, 2024
Nathaniel P.
December 16, 2024
Respectful, knowledgeable, and incredibly patient.
Jacquelyn H.
December 16, 2024
Portia S.
December 16, 2024
Tyler R.
December 14, 2024
Mark was the best thing that happened to us in our home buying journey. We went from knowing nothing about homes to buying our perfect house in 6 weeks all under his guidance. He will be my first and only call for home buying in the future.His patience, honesty and absolute willingness to work with and protect us as we navigated scary territory was just what we needed to make this massive decision with confidence.
Shawn S.
December 14, 2024
Very good realtor she stuck by our side after everything.
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Anthony C.
December 14, 2024
Michael W.
December 14, 2024
Ashley H.
December 14, 2024
Jordan J.
December 14, 2024
Brandon N.
December 14, 2024
Van S.
December 14, 2024
Cory B.
December 14, 2024
Jacob S.
December 14, 2024
