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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

101,055

Total Reviews

4.9
4.863500074217 out of 5 Stars

Out of 5 AVG. Rating

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5 out of 5 Stars
4 out of 5 Stars
2.5 out of 5 Stars
Not going to say any more
0.5 out of 5 Stars
Veterans United set me up with a real estate agent that can possibly be the worst agent in the world. She seem to never know what was going on throughout the entire process never kept me informed I had to find out mostly everything myself. Made one mistake after another. Made me promises that she would take care of stuff and when I would check back with her a week later she always had some kind of an excuse and I'd have to do it myself anyway. This was my first home and I had no idea what I was doing or what I needed that's the real estate agent's job. Every time I finish a list from Veterans United I would get a new one and by the time I got their next list done if I was able to do it in a timely fashion there would be another list of things needed to be done and things would start to expire only to make me do it again. It took me over a year for this loan process dealing with an agent that couldn't even get a private road agreement straightened out. She wasn't even at closing to pick up her check. And the one thing that should really cost her her job she told me not to say anything but she propositioned me to let her sign a document illegally. If the seller was not a personal friend of mine I'm sure I would have lost the chance to buy the home. The only reason I decided to finish the property with her was because I had already done most of the work I was almost done after 10 months of headaches and didn't want to start over with someone new. She even had a problem working with the person I was trying to buy the home from. I got a complaint from them every time she spoke to them. I worked with the loan agent myself to finish closing because if I waited on my real estate agent I would probably still be trying to get it closed. In the future Veterans United should screen the agents they assign their customers!
5 out of 5 Stars
Taylor was the best! She remained flexible, provided great insight, and kept us updated at all times.
5 out of 5 Stars
Never seen such smooth transition. Definitely recommend VU.
5 out of 5 Stars
He help us to find the perfect House for me.
5 out of 5 Stars
2 out of 5 Stars
Didn't really do anything but unlock the door. We were the ones looking for, finding and requesting showing for houses. They did not attend the closing, but the sellers agent was there for him. I question the need for realtors overall.
2 out of 5 Stars
Mr. Trollinger didn't follow thru with certain requests that he assured would be completed. We ended up receiving a dirty home and we had to clean the whole house ourselves before we could move in. He isn't a good communicator.
Photo submission from Manuel R.
5 out of 5 Stars
Jeff and Beverly were the second agents we were referred to after viewing multiple homes with another agent who did not seem to listen and was unprofessional on multiple occasions. Jeff and Beverly were very professional and we felt comfortable with them right away, they were also extremely knowledgeable and informative about the process.
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5 out of 5 Stars
Jackie is a one-of-a-kind Real Estate Agent from start to finish! Amazing at everything!
5 out of 5 Stars
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2.5 out of 5 Stars
5 out of 5 Stars
Our agent did a wonderful job. We were many states away and she had to be our eyes , ears, and go to person. We was available at all times by phone or text.
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5 out of 5 Stars
Sue was outstanding as well! Every question was always answered, every issue that came up was handled. If there was work to do it was done immediately! Sue was honest, forthcoming, and extremely knowledgeable.
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5 out of 5 Stars
Mary Plunkett is a phenomenal agent , very sweet and hard working and always looks out for the customer !
5 out of 5 Stars
Gwen was outstanding she did a very nice job keep me in the loop on everything thank you
5 out of 5 Stars
Tom Girard is the best realtor. He helped and guided us through the whole process .
5 out of 5 Stars
Alissa was great! She definitely went the extra mile to help us secure our home.
Photo submission from Travis H.
5 out of 5 Stars
Jeff was more than helpful in the first-time home buying process.
5 out of 5 Stars
Very customer friendly.
5 out of 5 Stars
5 out of 5 Stars
The Right Agent Makes All the Difference