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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

100,909

Total Reviews

4.9
4.8635503275228 out of 5 Stars

Out of 5 AVG. Rating

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We were warned about using Keller Williams International due to the past rumors of being treated/feeling like "another number." Two years ago, my wife and I were utilizing another real estate agent (Ohio - Donte Scott) and were spoiled by the great customer service/guidance throughout the home searching experience. We could not find the home due to financial circumstances, but we compared the same experience/attributes as Mr. Scott gave us. Aubrey Eckerlin was our real estate agent initially called us to get info, setting us with houses we would like to view (which was great). Since then, we felt the total opposite. I prefer contact via phone, but was never called (only when I requested). We were not given any tips or assistance. When requested projected numbers for cash to close, those numbers provided by Mrs. Eckerlin, were WAY OFF; $3000 - $4000 off. When giving the offer, we felt she was in support of the sellers and not us; not giving us any guidance. We complained to Mr. Murray of our experience and he recommended to limit contact with her. When viewing five homes, SHE WAS NOT EVEN THERE! FIRST TIME WE SAW HER WAS AT CLOSING! I leaned on my mentor (my father) and Mr. Murray during the process and they were shocked she was not at the viewing and inspection. Long story short, my wife and I could not wait to close and leave the closing location.
5 out of 5 Stars
Daniel was my real estate agent who expertly handled all aspects of getting my wife and I our new home. Zero stress, straight forward, and genuinely exact on how and when every step of the contract process was going to occur. Daniel went out of his way to make certain that we felt comfortable and confident in buying our new house. Every interaction, and each transaction regarding inspections, rapid and clear/concise communication with the sellers, combined with his vast knowledge of the local housing market put me and my wife at ease right away. I was extremely surprised and delighted with how well-organized and efficient buying our first home was; all thanks to Daniel. His authentic, caring demeanor gave us the confidence to press forward with our offer, and his guidance during the entire experience was vastly better than we expected. I would highly recommend Daniel to anyone who is ready to buy a property, and wants to feel perfectly taken care of from beginning to the end.
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5 out of 5 Stars
Matthew Armstrong was always available to answer my questions and helped me every step of the way to help me find the perfect home. Even when I was not available to do a tour we still did it online and when I arrived to my destination we did another tour to follow up. Overall, my first home buying process was awesome!
5 out of 5 Stars
Erica and Ann we cant say enough about them. They were always there to take us to houses and pointed out factors to look for when purchasing a house. They were awesome. We will miss spending time with them but thankful we got into the house that we did. They are fantastic agents.
5 out of 5 Stars
Mary Ann Hilyard was a solid professional. Like the rest of the team, she was always there is I had a question or needed an assurance on how the process was going. She made my home buying experience a joy and I would gladly recommend her to anyone!
5 out of 5 Stars
Sabrina and her team was great and will definitely recommend to friends and family. Always keeping us in the loop during the whole process.
5 out of 5 Stars
Chris was a charm to work with, she kept me at ease through this giant life transition. Was always available, and quickly responded.
5 out of 5 Stars
Jenny Townsend was great in helping us with purchase of the house.
5 out of 5 Stars
Got the job done, Professional and helpful.
5 out of 5 Stars
Terrie is the best.
5 out of 5 Stars
The best
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4.5 out of 5 Stars
Carmen did a great job.
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The Right Agent Makes All the Difference