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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

98,472

Total Reviews

4.9
4.8523641238118 out of 5 Stars

Out of 5 AVG. Rating

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5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars
Anthony has been truly a game changer! Respectful, kind, incredibly driven by his work. He was in constant contact from the very beginning all the way till we got our keys. If we ever need anymore real estate help, Anthony is our guy for life. We are so grateful that our family had made such a friend for life. Would recommend to literally everyone!!
5 out of 5 Stars
Denise went above and beyond to help us fine our dream home. She was a joy to work with and we knew from the very beginning that we were in good hands. She is so friendly, helpful and kind. Her entire staff was helpful, efficient, kind and patient with us as we worked to get the home closed. Highly recommended!
5 out of 5 Stars
Sylvia Is outstanding! She went above and beyond to make sure that my first home buying experience ran smoothly. I really appreciate her help and will definitely recommend her to as many people as possible.
5 out of 5 Stars
Always available and helpful with all the questions that were asked of him.
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5 out of 5 Stars
Patrick was very helpful and responsive to all my questions, and was a crucial help during the whole process.
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5 out of 5 Stars
Jane went above and beyond with her help. I would definitely recommend her to anyone moving to the area!!
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5 out of 5 Stars
We consider ourselves very lucky to have been placed with Nick Perperas! He was nothing but a pleasure to work with! He should be placed with any and every one looking to purchase in the area!
5 out of 5 Stars
A little crazy but very helpful.
5 out of 5 Stars
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1 out of 5 Stars
Veterans United was EXCEPTIONALLY wonderful. However, I would REALLY caution the loan officers to scold and scrub the realtors they recommend to ANY Service Members will, before they “assign” or recommend the realtor to us. The Realtor I was recommended was employed under Keller Williams Realty and was horrible. For my family and I, 95 percent of the process was inconveniencing and upsetting. Granted, I do thank Donald Cole for allowing my family and I to work with him, and setting us up with D.R. Horton and our new home, however. His level of communication was NOT where or what it needed to be. He only contacted me IF he needed something, and would respond periodically to messages I’d send him. I called him TWICE and there was no answer. Specifically, the first time he didn’t return my call until 3-4 days later. The second call he NEVER called back even after I left him a voicemail (I followed up with him 8 days later and he said he didn’t get either). Highly doubt that. My family and I feel like he didn’t earn a SINGLE PENNY of his commission or earnings from the entire sale. For him it was EASY money, because all he felt he had to do was put us in contact with the builder and that’s it. He did NO LEG WORK, left it to the sales rep to virtually show my family and I around the community 5-7 days after we submitted the request. As a Service Member, I wouldn’t recommend ANY realtor Veterans United recommends to us because of the poor effort Donald Cole provided. To me, tat represents any other realtor Veterans United has to offer. Lastly, the sales rep and the builder took my family and I through LOOP around and around because they gave us color options to pick from. 1 week from closing we get a call saying our color selection wasn’t available and was on back order for 8 weeks. 8 weeks?! My family and I picked the colors on January 25, 2021. Where was the miscommunication?! The miscommunication was the fact that the sales rep put the wrong color on the change request, and didn’t even accept responsibility for his failure, and where does Donald play a role? No where. He should’ve been AND IS, the link between the buyer, sales rep, and builder. IF Donald had did his job, this wouldn’t have ever happened. We are happy with our new home, but the realtor experience was a nightmare.
Photo submission from Nicholas S.
0.5 out of 5 Stars
Really left me with a bad taste in my mouth of the entire first home buying experience. Not qualified. Not intuitive. Poor communication skills. Not much industry insight. Not proactive. No claim to responsibility. Not recommended.
5 out of 5 Stars
I really enjoyed working with Jace and Brian. She was very welcoming, open and honest. Any questions or concerns I had I almost always got a response almost instantly and whenever I wanted to go look at a house she was instantly on top of it and we were off. It took a few viewings for me to find the one I liked and once I did, things took off very fast and everything went smoothly. I enjoyed having her as my realtor a lot, again, I didn’t feel like I was being rushed into this purchase and that I was able to take my time to make sure it was the right one for me.
5 out of 5 Stars
Cannot begin to describe how wonderful Candace is. She literally holds your hand. Servant leadership. We would not have made it through the journey without her. True talk. God bless you Candace. Whether we got the home or not. We like Candace.
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5 out of 5 Stars
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3.5 out of 5 Stars
5 out of 5 Stars
My agent, Matthew Iannacio is more than an agent but also a friend! He was always quick to respond and was even understanding of assisting with some of the personal panic that comes with the home buying process! Awesome guy to work with and would definitely recommend to anyone buying a home on Oahu!
5 out of 5 Stars
Very knowledgeable and helpful.
Would return my phone calls and answer my questions immediately.
Went above and beyond any of my expectations. Couldn't be happier to have worked w Amanda,And would definitely be recommending anyone in the future.
5 out of 5 Stars
The Right Agent Makes All the Difference