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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

100,821

Total Reviews

4.9
4.863540333859 out of 5 Stars

Out of 5 AVG. Rating

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5 out of 5 Stars
She was amazing and very personable. Highly recommend her!
5 out of 5 Stars
She was absolutely wonderful in ll she did. Thank you
5 out of 5 Stars
Thank you for making this so easy!
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Great Guy!!
5 out of 5 Stars
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0.5 out of 5 Stars
Anonymously, the worst realtor you could imagine. He was recommended by Veterans United as a "top realtor in the area"--turns out he has less than a year of experience and more importantly is NOT a top realtor. Here are just some highlights:
-Told my husband and I a home we were extremely interested in was taken off the market without any explanation. This was just a few hours after I got off the phone with the listing agent and knew it definitely WAS on the market. It was located a further drive from the other homes we were looking at that day, so my guess is he said that to dissuade us from wanting to go look at the house. After we clarified that with him, he later told us something to the effect of "oh yeah I guess it was put back on the market".
-Knew essentially nothing about the homes we toured. We knew more about the features, etc than he did
-Blindly sent us random homes to look at without thought of what we were looking for. He often sent homes we said we were not interested in--he sent us one home we physically toured and did not like, and the next day we received an email about that home asked if we would like to tour it
-Sent us and email at the tail end of underwriting, specially addressed to us so it was not a mistake, explaining how we could get pre-approved with a different mortgage lender and gave us the contact of the woman working for that lender
-No negotiation skills whatsoever
-Repeatedly protected the interest of the seller, to include trying to push me to close in the middle of the AM (while working as a physician on the stroke unit at a busy hospital) after I said multiple times it was impossible to do so, because it was in the best interest of the seller's timeline, and trying to dissuade us from doing a final walkthrough because the seller did not have a babysitter and so as not to disturb them
-Our contract had a repairs amendment with multiple items on it. We asked for the receipts of the repairs (as per the amendment) numerous times. He did not furnish it until the day before close, which was a holiday, despite the fact the repairs had been done weeks before. He only furnished us with the receipts because we kept asking, otherwise I'm sure he would've forgotten.
-Odd social/communication skills. He frequently had a sarcastic laugh inappropriate to the context of the conversation. This was ok at first but when you have something unfortunate going on (i.e. when we found out the sellers did not come through with some repairs on the amendment and we may have had to push our closing back), you should not be sarcastically laughing about it
-Overall poor communication skills and not a proactive person. I honestly feel real estate is just not for him. I hate to be this up front but I am hoping to protect another first time homeowner from experiencing what we went through. Please do not recommend him again.
5 out of 5 Stars
I was very worried about the real estate agent that I would be paired with. However, working with Jane was fantastic. She was amazing and I would recommend her to everyone and anyone.
5 out of 5 Stars
Seemed to drop what ever he was doing when we call to look at a house. If he didn't have the answer to our question he would find out. Great guy.
5 out of 5 Stars
Dawn was outstanding.She went far above with both looking for homes and helping with the closing.
5 out of 5 Stars
Crystal will work with you to make your desires a reality. Crystal is also very well versed at dealing with other real estate agents. When there were disagreements about certain verbiage in documents, {Agent Name} was patient and worked through some tough situations without breaking a sweat. Their cool, calm mindset kept my anxiety low and gave me the confidence they would get the job done – and they did!Their promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. I’ve already recommended him to two of my good friends. When I am looking to buy again I will not hesitate to call Crystal.
5 out of 5 Stars
Kelly Saxton is a rockstar going well above and beyond anything that we expected from videos to taking time out of her day to do legwork for us it wasn’t necessary. She actually took time out of her night To go get a package off of our soon to be new home and bring it inside… We are definitely gonna buy her dinner when we get to Florida
5 out of 5 Stars
We cannot express enough praises to Anthony. He, too, was extremely helpful and very attuned to all our needs and questions. Very responsive and it was a pleasure to work have worked with him.
5 out of 5 Stars
VU connected me with Scott and he is amazing. He was very patient with me as a first time homebuyer and answered all of my questions without making me feel less than.
5 out of 5 Stars
Our agent was excellent. She worked with us and understood our difficulties during the military move.
5 out of 5 Stars
Kept everything honest and will work with her in the future!
5 out of 5 Stars
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5 out of 5 Stars
Jake Beal was fantastic to work with. When he toured the houses I wanted to see, I felt I was there in person because he used the app Marco Polo. Jake and Kaleigh were both accommodating to my needs as a senior living out of state. They were friendly and respectful. Thank you all for finding me a home and for being wonderful to work with!
5 out of 5 Stars
Ms Yates and Ms Mills were responsive, supportive, knowledgable and expeditious with every home or lot inquiry. They tackled challenges in front of them with confidence, and kept me well informed throughout the process via text, email, and phone call. I never once felt a disconnect with the team.
5 out of 5 Stars
Very much Exceptional! I appreciated his patience and attentiveness to my housing preferences.
5 out of 5 Stars
Corey was an absolute beast on helping me! Could not have asked for a better agent.
5 out of 5 Stars
The Right Agent Makes All the Difference