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Veterans United Realty Reviews

Unedited and unfiltered reviews from Veterans and military families

104,829

Total Reviews

4.9
4.8548779440804 out of 5 Stars

Out of 5 AVG. Rating

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5 out of 5 Stars
Sandra is the best! She went above and beyond!
5 out of 5 Stars
Robert is a true professional, helped us keep our focus on the state of the house, and provided video and pictures while we were in another state. We definitely felt at ease with our agent Robert doing the legwork for us. We have recommended Veterans United to other co-workers who are either thinking of moving to Texas or know someone.
4.5 out of 5 Stars
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Outstanding friendly went over and above
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0.5 out of 5 Stars
Would say a house is under contract when it wasn’t just so she didn’t have to show it to us kept trying to get us in a priced house we didn’t want. Terrible with making us feel like she was here to help us always had some excuse about having to help a different customer we were always a back burner thought.
5 out of 5 Stars
Susan was great to work with. Very helpful and always answered my questions day or night. I will always recommend her to anyone looking to buy
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5 out of 5 Stars
Judy was phenomenal! Loved how incredibly honest she was when doing walk through and in the process of putting in an offer.
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Shane was phenomenal! He was the most important part of our process. He was knowledgeable, professional, and always available no matter the questions or advice we needed. I cannot recommend him enough. Shane is truly a master of his craft.
5 out of 5 Stars
Renee was amazing and she helped us make a very challenging process much easier.
5 out of 5 Stars
Matt was an awesome real estate agent. Simply the best I have worked with.
5 out of 5 Stars
0.5 out of 5 Stars
She insulted me saying the price of the house was low. She said that probably the reason everything was going so poorly is because the price of the house is low and so no one is giving it the attention they normally would if it was for a higher amount.She does not know how to verify if a condo is VA approved. This is a huge problem because it could make a veteran lose out on a property if the agent does not know what they are doing in this respect.She lied to me and said that she had reached out to the seller's agent to get vital information we needed and later I found out that the seller's agent had never even heard from her. This leads me to believe that she has probably lied to me about a lot more that I didn't find out.She does not understand what the VA requires and does not require. She made the seller paint the ceiling saying that it was required by the VA and it wasn't! This caused a big delay with the appraisal and we could have closed sooner if the seller wasn't told to do this.She chose the title company without consulting me at all. I heard complaints from everyone involved about the title company that was chosen. My biggest issue is that their office was 40m away from the property. So nobody wanted to do the closing at the title company's office. Agreeing on a location, time, and date of the closing was a nightmare.Another big issue with the title company was that they held up our closing because a HOA document that had information that the seller could have easily gotten from their personal HOA portal. Something didn't seem right about this because the seller was even on the HOA board so it seems incorrect when I kept being told that the HOA was taking more than 10 days to get the information to the title company. Seems like I was probably being lied to about something with this but I'll never know the truth.I do believe everything I listed above is the result of Linda Lee not doing her job well. It is my opinion that she should never work with a veteran ever again.
5 out of 5 Stars
Emily is a hard worker who I feel went above and beyond for this sale. She always kept me informed and helped with setting up times for inspections. Emily is very professional and polite. thank you for going the extra mile to make this sale of our dream house possible. During this process Emily was my eyes and ears. I was living in Michigan during this entire process and was able to rely on her for many steps. thank you she will go far and do great things
5 out of 5 Stars
Robert was amazing! Very knowledgeable, detailed and thorough.
5 out of 5 Stars
Always available when I had a question on local issues.
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Nathalie I would recommend for anyone who is purchasing a home. Super knowledgeable about VA loans and what homes can guarantee approval. Didn’t waste our time and was truthful throughout.
5 out of 5 Stars
Wade was amazing. Wade always had the situation in control and had an understanding that made always comfortable with any changes or new information. Wade was a treat to work with.
5 out of 5 Stars
I would recommend Andy Carter to everyone. He is patient, kind, and on top of everything.
The Right Agent Makes All the Difference