Veterans United Realty Reviews

Tammy is fabulous

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While Candace was responsive and flexible with scheduling, I felt more like I was leading the home search. If I didn't ask questions she would not offer much information about a home and I had to learn to ask everything. She would receive a higher rating if she had been more personable and sent us recommended houses to tour rather than let the filter in the app send automated updates. I expected our realtor to offer more insight and suggestions when looking for homes and during the negotiation process. I am a first time home buyer and was hoping for much more coaching.

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My real estate agent was self serving, and put herself first in our interactions. For example, on the day of open house, she was at the Indianapolis Colts game, and told me she would have her colleague to meet me at the open house. Later the same day she told me he could not make it because he got Covid from a client. I overlooked that, and remained focused on making a purchase. I did not appreciate the heart emoji’s as it made her appear less professional, and obsequious. I asked her if she could make time for me to have a final walkthrough. She sent me her itinerary and stated how she could not do the times I requested but she could make time for other clients. Further on the day of closing she called the title company requesting to move the closing time to 12 noon, and claimed she thought she sent First American Title a request for change earlier in the week but had not. Needless to say, she did not show up at 10:00 am closing. I was there the scheduled time which was 10:00 am. The seller was not there because she informed them the closing time had been changed to 12 noon. I was at my 10:00 am closing, paid my closing cost, and signed documents. However, I could not leave there with my keys for the new home because at the time because of the real estate agent influence with changing closing time the seller had not signed the deed. It was a humiliating experience as I am the home buyer responsible for the commission this agent did not earn. I never met her in person not one time. The straw that broke the camels back was the fact that she lied about the title company changing the closing time when it was actually her request. In an email the agent said she had a 10:30 am closing in Greenwood or Greenfield the same day as my closing at 10:00 am. I would not refer anyone to this agent who used manipulation to get her way. I remain disappointed and dissatisfied with the agents conduct, and lack of sincerity . I was not treated fairly, nor with respect of customer service and her disingenuous behavior.

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Also did a great job, answered my question in timely manner, new her business and nice to work with.

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Melody Cespedes was exceptional and amazing. Truly awesome working with her.

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Julie is great! She was so patient while we hunted for our home.

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Excellent!!

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She is now considered as my cousin she was the perfect person for me and can’t wait to thank her again in person so she can see the excitement in my eyes just hope I don’t cry my happy tears

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Bryce was the best. He was patient , helpful and always available to help

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Lili is a gem she found us our home. Fast and efficient 10/10

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It was a pleasure working with Renita!

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An amazing lady, I have used her before, and she found the house that was more suitable that meets my needs. She has kept me from making a bad decision of purchasing homes that were not suitable for me. I will defiantly use her again and recommend her to anyone.

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Anthony did a wonderful job, his communication was great and helping me manage my expectations was an added bonus. His ability to work as a team was a benefit to all involved. He has my highest praise.

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Lamont did an awesome job taking care of us and coordinating the things we needed in our absence from the local area.

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Amber is the best people I could ever have asked for. She helped ease my anxiety and get through this process.

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Susan was absolutely amazing to work with! She was knowledgeable and helpful and completely dedicated to our home buying experience.

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I'm very thankful for you ❤️

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